Team Leader, Valuations

• Work with team to Provide value to properties using the sale comparison approach
• Reconcile the value provided basis the prior value history of the property
• Should be detail oriented and have analytical skills
• Be open to learning and applying new software applications quickly
• Ensure production statistics are analyzed on a daily basis to ensure business unit objectives and thresholds are being fulfilled within Service level agreements
• Handle daily escalation issues and subject matter expertise
• Oversee activities of assigned group to ensure effective performance standards
• Coach, mentor and train all direct reports
• Document all process, workflow and system gaps and implement fixes
• Manage productivity requirements and devise and implement strategies to improve production
• Manage quality performance and turn-around-times for each order

Key Result Areas:

• Ensure client dictated SLA’s are adhered to
• Execute required internal and external training
• Ensure team's performance - Production and Quality targets are met
• Liaise with training team to have required trainings executed and conduct trainings on need basis
• Ensure implemented tools, policies and procedures meet the needs of both internal and external clients
• Act as the subject matter expert to meet the requirements of both internal and external clients