Content Design Manager - Commerce

See more jobs from Atlassian Pty Ltd

over 4 years old

This job is no longer active

Do you get a kick out of seeing tough concepts explained in simple language? Do you love finding innovative solutions for hard content problems? Does managing a team of smart wordsmiths sound appealing? If so, we have an exciting role at Atlassian for you.

In this role, you'll manage a team of content designers across multiple products and locations, helping them develop their craft in all areas including UI copy writing, content strategy, and content creation and delivery. You'll work closely with product management, engineering, and other stakeholders to shape a content strategy that supports the user experience within (and across) our products.

Does this sound like you?
- You enjoy leading and growing people, but are ok with writing from time to time.
- You're a born collaborator who listens carefully and communicates clearly.
- Your record of shipping quality experiences and documentation will dazzle us.
- You have a passion for driving teams towards amazing solutions that balance customer and business needs.
- You believe in constantly pushing to improve, learn, and do more to help customers through great content.

In this team, you'd be encouraged to have:
- 5+ years of hands-on experience in content design, content strategy, or content management,
- 2+ years of experience leading and managing a team of content designers or technical writers,
excellent written and verbal communication skills, a love for both technical and user content,
- experience with establishing content strategies and delivering high-quality impactful content in line with that strategy,
- experience working with software development teams, support, designers, and marketing,
- great stakeholder management skills,
- an ability to establish respect, provide mentorship at all levels, and impress anyone or everyone you encounter.

We'd love for you to:
- be a self-starter who has confidence in their ability to get sh!t done,
- have an understanding of information architecture and content modelling. You're attuned to the wayfinding methods - - people used to look for the information that they need,
- can influence others into your way of thinking.

More about our team:
Content Designers at Atlassian help design and shape the entire user journey by encouraging the Atlassian voice and setting the right tone. Our content experts collaborate with Designers, Researchers, Product Managers, Engineers, Marketing Managers, and Lawyers to tell consistent stories and craft a compelling user experience across our suite of products.
When you join Atlassian for this role, you become part of the Atlassian Design organization. Design encompasses everything needed to understand, support, market, and use that product. You won't own all the content, but you'll grow to love it all and nurture the relationships needed to ensure we deliver the best experiences for our customers.
More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

More about Atlassian

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.