Are you passionate about exploring and analyzing data, presenting your findings, and driving serious change? If so, this role is for you. As a Business Analyst on our Customers Success and Support team, your main focus will be driving our business to the next level via data and analytics. From predicting customer pain points to finding opportunities for better customer experience, your work will drive strategies to improve our business at every level.

You'll work together with other analysts, data engineers, project managers, and domain experts to deliver impactful outcomes to the organization. You'll participate in multiple concurrent high-visibility projects along with occasional ad hoc questions from your internal customers.

The job is more than just numbers; to be successful you'll need to deeply understand the business and be comfortable engaging with business leaders and team members in a global organization.

You've been working with data for 5+ years and have a BS degree in Statistics, Mathematics, Economics, Computer Science or other quantitative discipline. You love data exploration, playing with numbers, and presenting information in simple and impactful ways. You value high-quality work with attention to detail and have a track record of delivering both. You combine curiosity with critical thinking and good judgment, and like asking "why" to unravel a seemingly complex problem and get to the root cause. You know how to gather, document, and interpret business requirements.

When you encounter a problem you come up with multiple solutions, weigh the tradeoffs and efforts, identify the best path forward, and exercise good judgment to drive ahead. You're comfortable interacting with people across all levels of an organization and can field questions during a presentation like a pro. You're self-driven and find ways to be impactful.

To keep pace with our rapid growth and evolution you learn new things quickly. You can take an ambiguous assignment and derive valuable insight. You use multiple tools and methods to find trends and correlations by mining data, and couple that with intuition and quick tests to prioritize how to drive forward on complicated problems.

You'll be joining a growing analytics and project delivery team located in multiple regions across the globe. We challenge each other constantly to improve our work and ask hard questions. We're direct, focused, and demand excellence, but there's laughter in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things. BBQ, tacos, and coffee are a few of our favorite things.

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.