Interested in managing a converged network that connects more than 5000 people in major offices around the world? Get on board as a Senior Network Engineer based in our San Francisco office!

As part of the Workplace Engineering Team, you’ll be supporting and maintaining our corporate network, along with the services and devices that protect it. You’ll build solutions and solve technical problems—small and large—from BAU, fault finding and fixing issues to documentation, training others, and managing incidents. A typical work week might include: transitioning to a new SIP provider in a remote office, troubleshooting routing and switching or WiFi issues, supporting new office builds and deployments, and working with the team to develop network standards and documentation. You'll find improvement opportunities, participate in developing and refining policies and procedures, and help build a robust network infrastructure which scales and operates efficiently. One thing we promise: you’ll never be bored.

The right person for this job remains cool under pressure, retaining the ability to follow established process and procedure, even when change occurs quickly. You're self-motivated, manage your time well in all contexts, and know when to ask for direction. You actively seek to develop yourself and define your role. You are engaged in your working relationships, provide and receive feedback graciously, and are experienced working with a globally distributed team. You search for opportunities to automate your work.

Things we expect you to arrive with on Day 1:

• 5+ years working with converged Corporate and Campus networks, with an advanced understanding of routing/switching, WiFi, WAN, security, and telephony.

• Network operations expertise, including automation, monitoring, and incident response.

• Deep understanding of Juniper firewalls and Cisco network tools, including routers and switches, APs, WLCs, ASAs, and ISE.

• Deploying and maintaining services in AWS and VMWare environments, using Windows Server and Linux platforms.

• Documentation skills, such as troubleshooting run-books and as-built documents.

• CCNP certification.

Things that would be great but we already have or you can grow into:

• Capital project coordination and execution experience, such as expanding existing offices and fitting-out new offices.

• IPv6 transition planning and deployment expertise.

• Disaster Recovery/Resiliency planning and testing.

• Experience with development frameworks and languages, specifically Python 3.

• Exposure to modern SRE practices.

While this position is networking-focused, Workplace Engineering have a broad variety of responsibilities, so this role will involve the use of many different technologies.

Initially, the main focus areas will be:

• Streamlining the in-office network connectivity and remote access experiences.

• Refreshing legacy network equipment and deploying next generation firewalls.

• Troubleshooting wired and wireless network issues as they arrive.

• Improving our network security posture.

• Deploying a CASB/DLP service.

• Migrating office services to AWS.

• Ongoing office relocation, expansion, and new build-out projects.

• 6 on-premise VMWare clusters.

• Dozens of virtual servers hosted on AWS and VMWare.

• Network devices supporting 13 offices and 3 data centers.

• And a range of services (Active Directory, ISE, NCS, Veeam, etc.)

Workplace Engineering supports this infrastructure through a weekly on-call rotation, which cycles through each team member over the course of about 2 months. 

As a member of the Workplace Engineering Team at Atlassian, you will be part of a globally distributed team focused on delivering, maintaining and supporting an exceptional workplace experience. You will be working daily with multiple technology disciplines, including networking, telephony and 'everything as a service'. You will design, deliver and support innovative best of breed solutions for our rapidly growing company, while ensuring availability, consistency and scalability. We require everyone to be well-rounded and continuously learn new things. With so many skilled technology people already here and willing to share, what you learn is only limited by your desire to do so. Innovation and continuous improvement are what motivate us, so if you're up for it, you can do it all here with us!

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.