Senior Development and Site Reliability Engineer, Opsgenie

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over 3 years old

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Atlassian is continuing to hire with all interviewing and on-boarding done virtually due to COVID-19. All new and existing Atlassians will continue to work from home until it’s safe to return to our offices. When our offices re-open, we will provide the choice to work from home or return to work in an office unless a job requirement makes it necessary for a particular role to be performed at an Atlassian office.

Atlassian’s mission of “Unleash the potential of every team” is the guiding light behind what we do. We have developed well-known products (Jira, Confluence, Bitbucket, etc.), that fit in the fabric of teamwork across different types of teams, and the processes to help every team succeed.

One of these products is OpsGenie - a modern incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. OpsGenie centralizes alerts, advises the right people reliably, and enables them to collaborate and take rapid action. OpsGenie also has a track record of operating at five-nines availability. This means reliability is built into our processes, systems, tools, and attitude. We live and breathe reliability.

You will be required to deeply understand technology landscapes, and evaluate the use of new technologies. You will be influential within your team and work with peers and senior leaders to define and revise the standards for operational excellence across Atlassian. You will consistently tackle abstract issues that span multiple functional areas and drive your team to push for improvements that can scale across other teams, services, and platforms.

We'd love it if you brought a deep understanding of modern Cloud infrastructure, programming expertise, operational experience, and a desire to change the status quo. We'll support you with robust backend systems, mature processes, and a motivated team with a strong desire to not f*** the customer. We're looking for an engineer who can analyze and help improve our monitoring and processes to get us to an even higher level of availability, scalability, and reliability.

On your first day, we'll expect you to have:

  • 7+ years of experience designing and building a production-level web application or service.
  • Passion for software engineering and getting stuff done using pragmatic approaches to iterate towards solutions for hard problems.
  • Solid understanding of application performance, and designing low latency applications.
  • Java, Python and/or Kotlin.
  • Working well in a team, comfortable with code reviews and you can also collaborate effectively on ideas and designs with some of the best architects and developers in Atlassian.
  • Excited by the opportunities that a Cloud Native world presents for our users, and keen to make a difference by embracing the best Cloud practices and tooling for engineers.
  • Either already full-stack, or interested in learning modern frontend stack to compliment your backend experience.
  • Experience with AWS infrastructure and/or Microservices is preferred.
  • Have a very sound knowledge of Incident management process
  • Experience operating high-availability, fault-tolerant, scalable, distributed software in production: building monitoring into your code, tweaking dashboards, defining alerts, etc...
  • Strong interpersonal and communication skills
  • An ability and desire to mentor and coach engineers

    • It would be great, but not mandatory, if you had:

  • A deep understanding of Observability (monitoring, logging, and tracing) standard methodologies.
  • Experience with front end development including React
  • Good reliability domain understanding (example like Chaos engineering, Compliance, Error Budget, SLO,SLI ..etc)


    • More about our benefits

    Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.

    More about Atlassian

    Creating software that empowers everyone from small startups to the who’s who of tech is why we’re here. We build tools like Jira, Confluence, Bitbucket, and Trello to help teams across the world become more nimble, creative, and aligned—collaboration is the heart of every product we dream of at Atlassian. From Amsterdam and Austin, to Sydney and San Francisco, we’re looking for people who want to write the future and who believe that we can accomplish so much more together than apart. At Atlassian, we’re committed to an environment where everyone has the autonomy and freedom to thrive, as well as the support of like-minded colleagues who are motivated by a common goal to: Unleash the potential of every team.

    Additional Information

    We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

    All your information will be kept confidential according to EEO guidelines.

    Learn more about Atlassian’s culture, interviewing flow, and hiring process by checking out our Candidate Resource Hub.