Systems Engineer

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almost 2 years old

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WHO WE ARE

Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Burger King, Delivery Hero, HBO Max, Mercari, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, hundreds of billions of messages are sent to a network of over 3 billion active users through Braze.

Need more proof? Braze was named a Leader in the Forrester Wave™: Cross-Channel Campaign Management (Independent Platforms), Q3 2021, and was named to the Forbes Cloud 100 list for the fourth consecutive year. The company has also been selected as one of Fortune’s Best Workplace for Millennials in 2021, and was ranked #20 on Fortune’s Best Medium Sized Workplaces in 2021. Braze is certified as a Great Place to Work in the UK and the U.S. and is recognized as one of the UK's Best Workplaces for Women.

JOB SUMMARY

We are looking for an Okta administrator to support our ever-expanding SaaS catalog. You will be part of a close-knit team supporting our global employee base.  You will lead moving existing SSO integrations to Okta.  You will own all aspects of administration with our Okta environment. You will own taking our current Okta environment to the next level.  You are responsible for building and maintaining application assignments based on employee attributes such as role, department, and location.  You will also have the opportunity to work on projects outside day-to-day responsibilities.

WHAT YOU'LL DO

  • Work with stakeholders to integrate Okta SSO with the department's existing applications while minimizing the impact on business
  • Work with the Workday team supporting our integration and changes between Workday and Okta
  • Establish best practices for assigning applications to user groups and document the process
  • Refine and improve Onboarding and Offboarding workflows and automation
  • Lead initiative to identify application assignments based on department and role
  • Manage push groups and integrations with applications such as Google Workspace and Workday
  • Troubleshoot Okta related issues and work with the Okta support team to resolve issues
  • Perform audits of accounts on a routine basis for compliance
  • Owns projects, overseeing a project from start to finish.  Accountable for establishing project milestones and project deliverables
  • Routinely contributes to IT documentation and Knowledge Base

WHO YOU ARE

  • You obtained an Okta Certified Administrator or higher certification
  • You have worked with stakeholders to establish a project plan for migrating their applications over to Okta
  • You have experience managing a Workday integration with Okta and support ongoing changes between the systems
  • You are familiar with user provisioning and lifecycle management within Okta and integrated applications
  • You are a doer, strive for excellence, and make every effort to unblock issues.
  • You have a passion for automation and improving work efficiency
  • A self-starter, ability to multitask, prioritize issues based on severity and work independently
  • Maintains close attention to detail and follows a task to completion
  • Ability to communicate clearly both verbally and in writing

BONUS

  • You have experience leveraging APIs between applications to build automation workflow. 
  • Experience with Okta integrations with Workday and Google Workspace

WHAT WE OFFER

  • Competitive compensation that includes equity
  • Generous time off policy to balance your work and life, including paid parental leave
  • Competitive medical, dental, and vision coverage for you and your dependents
  • Collaborative, transparent, and fun loving office culture

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