This person will work closely with the Pharmacy Operations, the Chewy Learning Department, Human Resources and Recruiting to provide exemplary customer service.  In this role you will be responsible for providing support and analysis on issues, reports and trends from the time and attendance tools.

  Primary Responsibilities:

• Performs various duties necessary for the overall Time and Attendance (T&A) system configuration, administration and maintenance.
• Oversees and maintains the T&A system for all setups, reporting, auditing and functionality for employees, managers, agency and contract staff.
• Collaborates Chewy’s payroll team on system upgrades, testing and enhancements. Performs a variety of duties necessary for the overall processing on the Payroll system for Chewy.
• Respond to employee and management questions and concerns regarding paychecks, time reporting and pay policies.
• May be involved in special projects and support HR Engagements or note taking during roundtables
• Other duties as assigned

Knowledge, Skills and Abilities:

• Experience with set-up and maintenance, ad-hoc reporting and supporting IT and HR Upgrade Implementation Teams
• Knowledge of and experience with E.E.O.C, Wage and Hour, and other state and federal regulations in relation to the payroll process
• Kronos T & A systems experience strongly preferred
• Good communicator and active listener
• Comply with all company policies, procedures and safety guidelines
• High level of professionalism and strong work ethic
• The ability to adjust to sudden changes in customer demands or operational goals
• Ability to plan and schedule tasks and handle multiple tasks at once
• Adhere to quality and performance standards
• Carry out responsibilities in accordance with the organization’s policies and procedures
• Ability to work in a fast-paced pharmacy environment
• Must be self-motivated and able to work in a team-oriented environment with an emphasis on total customer satisfaction must be detail oriented and accuracy is key
• Ability to focus attention on details
• Ability to prioritize, manage and complete projects with tight deadlines

Minimum Qualifications:

• 1 to 3 years of Human Resource or Workforce experience; specifically, in time and attendance, payroll, reporting, pay and policies
• Preferred Associate Degree, or equivalent work experience
• Strong written, verbal, analytical and problem-solving skills

• Demonstrated ability to work with a sense of urgency in a fast pace environment with high level of ambiguity and change
• Metrics driven mindset – ability to generate reports, understand trends and know when to dig further
• Customer service obsession, with willingness to do whatever it takes to satisfy customer needs
• Effective communicator with team members and leaders at all levels
• Proven ability to quickly adapt and drive the right results using data
• Highest levels of integrity and ethics

• Proficiency with Microsoft Excel and Outlook required
• Able to work to work flexible and rotating schedules, as needed based on business demands
• Ability to work out of SDF1, 2 or 4 based on business needs (Schedule will be set each work week)
• Ability to work overtime, as needed
• Excellent attendance is required

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to work in an office setting that may require desk-sharing.

Based on COVID-19, masks will be required, and all team members will participate in temperature checks as they come into the building; these guidelines are subject to change.