As the world’s leading provider of cloud-based software and technology solutions delivered by managed service providers (MSPs), Datto believes there is no limit to what small and medium businesses can achieve with the right technology. Datto offers Unified Continuity, Networking, and Business Management solutions and has created a one-of-a-kind ecosystem of MSP partners. These partners provide Datto solutions to over one million businesses across the globe. Since its founding in 2007, Datto continues to win awards each year for its rapid growth, product excellence, superior technical support, and for fostering an outstanding workplace. With headquarters in Norwalk, Connecticut, Datto has global offices in the United Kingdom, Netherlands, Denmark, Germany, Canada, Australia, China, and Singapore. Learn more at datto.com. 

A Look Inside the Job:

• Own a strategic pillar of Datto’s fastest growing product - SaaS Protection - from the initial proposal, production, marketing, and sales, through product retirement.
• Work with customers and internal stakeholders to understand what functionality and features they need/want, and use that input to define the feature roadmap. Keep stakeholders involved and informed throughout the planning, development, testing, and deployment lifecycle. Manage stakeholder and customer escalations when needed
• Using product research input, create detailed business and technical requirements, working alongside engineering to design, develop, and bring concepts to market
• Contribute to the strategic planning process and ensure continuing alignment of the product strategy with the overall company strategy
• Collaborate with product marketing and sales on go-to-market strategy and execution
• Communicate all product releases, additions, and updates with customers, partners, and internal stakeholders, sharing uses cases and benefits of new functionality
• Establish success criteria for product usage and perform ongoing measurement and monitoring, using the input to inform roadmap and designs

About You:

• 5+ years of software product management experience
• A consistent track record leading all aspects of a successful product throughout its lifecycle
• A solid Product Manager background, with a demonstrated experience working with a team of technical experts in an agile environment
• A technical background with an understanding and/or hands-on experience in software development and web technologies
• Amazing skills in communicating with peers, managers, and senior leadership
• Excellent analytical, collaboration, presentation, and written skills
• Extensive experience with enterprise software very helpful

Bonus Points:

• BA/BS in Computer Science or related technical field or equivalent practical experience
• Customer references - a line of business or IT leaders who can recommend your work from previous experience as your customer

• Comprehensive health-care benefits
• Flexible paid time off policy
• Generous paid parental leave
• “Datto University” virtual on-boarding program
• Access to more than 5,000 courses via LinkedIn Learning
• Education reimbursement
• Employee Assistance Program
• Headspace App
• Charity match program
• A dynamic and socially active work culture, including Employee Resource Groups
• Networking and career development opportunities
• And more!