Nurse Practitioner (Telehealth and House Call Program)

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over 2 years old

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A bit about us: 

We’re on a mission to change healthcare — how it’s paid for, delivered, experienced. We want to put people center stage, not process or profit. We are guided by a deep belief that every person on Medicare should be treated like we would treat a member of our own family: with loving care and a profound commitment to their health and well-being. 

That’s why we’re gathering a whole bunch of smart, big-hearted people to create a new kind of healthcare company — one that combines compassion, health insurance, clinical care, and technology seamlessly. 

"We want to partner with people we love for a cause we believe in. Life is short. Join us."


Why Devoted:

Make a difference... a big difference. You will have the opportunity, in a unique and dynamic culture, to be a part of something incredibly meaningful. We’re a disruptive startup with an inspiring mission. Learn and grow alongside our world-class team of healthcare, technology, and data leaders, dedicated to building a health plan and clinical services that care for everyone like they were our own mothers or fathers. Our team and board members have decades of experience in health policy, clinical services, data and technology. With their support, we look forward to building a health plan and clinical services that will give seniors easy access to the high-quality care they deserve.

A bit more about this role:
This position represents an amazing opportunity for a caring Nurse Practitioner (APRN) to help build and staff our growing telehealth medical group called Devoted Medical. Your primary focus will be delivering world class comprehensive assessment visits (CAVs) to our members consisting of disease and medication education, appropriate diagnostic screens, quality of care (Stars/Hedis) interventions, and comprehensive diagnosis review. One of Devoted Medical’s missions is to bring care to where our members live meaning your visits will be predominantly virtual telehealth care with an opportunity for a small amount of home based care. You will also utilize and help improve our home-grown technology and electronic health information platform to carry out these visits. While your work will primarily be directed towards CAVs, there is also opportunity for on-demand (urgent) care. On a day-to-day basis you will work closely with co-clinicians at Devoted Medical including physicians and APRNs as well as medical assistants, documentation experts, amazing practice administrators, and our close social work and clinical nurse partners at Devoted Health Plan. 

Responsibilities will include:

  • Conduct primarily telehealth video visits to members in Chicago, IL with the opportunity for a small volume of home based visits (drive to member’s home). In some instances when appropriate and compliant with licensure, you may also provide telehealth visits to members located in other geographies. 
  • Primarily perform comprehensive assessment visits (CAVs) including comprehensive diagnosis/disease review, medication review, and assessment for quality of care (Stars/Hedis) interventions as well as social and home health/DME needs. 
  • Perform appropriate diagnostic tests including mobile screenings and fingerstick tests. 
  • Perform additional diverse visit types including on-demand urgent care visits. 
  • Work closely with other members of the member’s care team including their PCP, specialists, and other Devoted team members including pharmacy, clinical nursing, and social work as well as interfacing with family members and caregivers in order to coordinate care for the member and deliver a collaborative care plan.
  • Utilize our home grown electronic health information system for visits while also providing feedback on how to improve the interface. 
  • In certain geographies, there may be an infrequent weekend on-call component to support our clinical nurses who triage calls from our members during the weekend. 

    • Desired skills and experience:

  • An APRN licensed to practice in Chicago, IL with 3 or more years working in outpatient clinical practice. Prior home based practice is a plus but not necessary. 
  • Experience in primary care, family medicine, geriatrics, and/or palliative care.
  • Experience performing medicare annual wellness visits or in-home comprehensive visits with elderly patients or Medicare patients. 
  • Experience performing visits over telehealth video platforms. 
  • An understanding of managed care is a plus, including how to appropriately assess for Stars/Hedis measures, code clinical comorbidities, and identify clinical care gaps. 
  • A strong desire to continue practicing clinical nursing and perform house calls as well as virtual visits - you believe in the mission of bringing care to where the patient lives. 
  • Extra interest in bilingual Spanish speakers or strong cultural competencies across a range of cultures.

    • Attributes to success:

  • You have great clinical and non-clinical judgment.
  • You are thorough and take the time to address the needs of your patients. 
  • You are deeply empathetic and humanistic, and want to go the last mile for your patients.
  • You enjoy a fast-paced, high-energy, organization. Agility and collaboration are key as we will change and improve quickly. 
  • You welcome learning and using new technologies that are being developed in parallel. You thrive on knowing your work can help make these technologies better for you and your patients.
  • You learn from every experience and are not afraid to fail - that's how you're wired.
  • Finally and most importantly, you have a passion for making healthcare better, solving complex problems, and supporting the delivery of healthcare that we would want for our own family members.
    • Healthcare equality is at the center of Devoted’s mission to treat our members like family. We are committed to a diverse and vibrant workforce. If you lack a specific credential for this position but believe that your strengths and life experiences will propel our mission, we would love to hear from you.

    #LI-AS1

    If you love running towards complex challenges and transforming them into solutions, if you want to make a potentially huge impact on many lives, and if you are looking for a disruptive startup with an inspiring and talented team, Devoted Health may be the place for you!  If you lack a specific credential for this position but believe that your strengths and life experiences will propel our mission, we would love to hear from you.

    Devoted is an equal opportunity employer.  We are committed to a safe and supportive work environment in which all employees have the opportunity to participate and contribute to the success of the business. We value diversity and collaboration. Individuals are respected for their skills, experience, and unique perspectives. This commitment is embodied in Devoted’s Code of Conduct, our company values and the way we do business.

    As an Equal Opportunity Employer, the Company does not discriminate on the basis of race, color, religion, sex, pregnancy status, marital status, national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

    COVID-19 Vaccination Requirement: Where permitted by applicable law, candidates must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered. The Company will provide reasonable accommodations to qualified employees with disabilities or for a sincerely held religious belief, practice, or observance.