Social Media Manager

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Who We Are

We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

Crunchyroll COVID-19 Hiring Status

Crunchyroll employees are currently working from home, and we are still conducting remote interviews and hiring during this time. This role is expected to start remotely, and we’ll work closely with you as we understand every person has unique circumstances.

Location: Paris

About The Team

We are seeking a full-time Social Media Manager to join our International team (Crunchyroll SAS) of regional champions. We have a large and growing global team across product, design, engineering, marketing, and content -- we are media and technology experts to create experiences for our passionate communities.

About You:

  • Proven record of people management experience, including training, mentoring and assessing individual & team performance
  • Our audiences represent a passionate and eclectic group of individuals that deeply love anime. You should understand the Crunchyroll audience, as well as, wider French-speaking anime community, have a deep relationship with content, and think about the world from a creative perspective supported by analytical reasoning.
  • 3-5 years of experience in social media or community marketing, with a preference towards work in the world of entertainment and/or media.
  • Demonstrated understanding of major social media platforms, how to tailor content by platform, and what kind of content works best to meet specific marketing or business goals. Able to mentor others in best practices.
  • Proven experience working on successful, creative, and innovative social media campaigns and with paid social media campaigns.
  • Experience with using analytics and data to support rapid growth.
  • Experience managing multiple priorities and working across teams.
  • Proficient in English and French. Must be comfortable with both written and spoken communications. Strong attention to detail for grammar and spelling is required
  • Strong interpersonal skills and the ability to communicate clearly and concisely in a business environment.
  • Experience with working remotely and in a distributed team environment
  • Intermediate+ skills with visual design, including basic (or higher) experience with Adobe Photoshop
  • Strong sense of internet culture and trends in content and storytelling
  • Knowledge of the anime industry, history of anime internet culture, or active participation in the anime fandom community is highly preferred

Bonus Qualifications: 

  • Working experience in the anime, animation, or gaming industry 
  • Japanese language skills
  • Experience producing original video content for fandom audience

A day in the life of our Social Media Manager:

  • Collaborate with global social media teams to create frequent, engaging original and translated content across social media channels using common media formats including images (GIFs, image sets, etc.) and video (short clips, editorialized video) for Instagram, Facebook, Twitter, TikTok and YouTube. 
  • Complete upon, measure, and report back on social media strategy and goals set by EMEA Marketing Director and Sr Manager of Community Marketing. Communicate and knowledge share with other global social media team members on how to best reach the set goals. 
  • Support communications between content operations to ensure high-impact content launches with supporting engaging organic marketing tactics for the French anime audience  
  • Keep up with up-to-the-minute social media trends, as well as trends and insights from the anime community. 
  • Collaborate with the French Crunchyroll Editorial team to drive news users from social media to CR News 
  • Maintain Crunchyroll’s authentic tone and personality, while fostering relationships with fans through social media copy and customer support communications 
  • Contribute to social media metrics reporting and analysis 
  • Make our most important anime and manga famous! Give yourself and your direct reports opportunities to make campaigns that will be remembered by the anime community for years to come.
  • Continue to develop & advise on the brand voice for the Crunchyroll brand, and strategize content and campaigns in line with team goals and broader company objectives. 
  • Optimize and evaluate campaigns, launches, and new tactics where needed.
  • Manage paid social media campaigns with engagement-focused objectives
  • Continuously develop and contribute to our social media best practices, with regular experimentation, research, and professional development.
  • Stay up-to-date with new platforms, content types, and practices to keep our brands on the forefront of social media.

Benefits and Perks: Paris Office

  • Stay Healthy - Health insurance 100% covered by the employer
  • Take Time for You - Accrued PTO, Summer Fridays, Company Christmas vacations, and flexible schedule
  • Support for transportation - Transportation costs 50% covered by the employer and mobility package
  • Refuel - Lunch card value 9,25€/day 60% covered by the employer
  • Find Balance - Subscription to Gymlib Online, online yoga & wellness classes, counseling, and support through Talkspace;
  • Work hard, watch hard - Free premium access to Crunchyroll 
  • Level Up - Prepaid Udemy account, English classes, professional development courses & conferences;
  • Press Play - Game nights, anime nights, online team buildings & celebrations;
  • That's not all - Bonus and participation incentive, Saving Time Account, Employee saving account PER COL, Crunchyroll Store discount, & others.

Questions about Crunchyroll's hiring process? Please check out our FAQ

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com and @ellation.com email accounts. If you have any questions of the authenticity of an Ellation or Crunchyroll job offer, please contact [email protected] before giving away any information.

About Crunchyroll

Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.

 Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast. 

The Crunchyroll app is available on over 15 platforms, including all gaming consoles.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Our Company Values

You’ll see these in action if we’re lucky enough to have you:

  • Courage - When we overcome fear, we enable our best selves.
  • Curiosity - We are curious, which is the gateway to empathy, inclusion, and understanding.
  • Service - We serve our community with humility, enabling joy and belonging for others.
  • Kaizen - We have a growth mindset committed to constant forward progress.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.