Who We Are

We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

Crunchyroll COVID-19 Hiring Status

Crunchyroll employees are currently working from home, and we are still conducting remote interviews and hiring during this time. This role is expected to start remotely, and we’ll work closely with you as we understand every person has unique circumstances.

Location: New York

The intersection of media and technology is our sweet spot, and we are fortunate to be headquartered at the epicenter of the creative economy - Los Angeles. This office houses many of our corporate functions and cross-functional teams tasked with creating exceptional experiences for our passionate communities.

About The Team

We are looking for a Senior Program Manager with a passion for managing the data engineering and insights program under the Center for Data and Insights (CDI) department. This position will report to the Director, Program Management, and will work closely with the CDI Leadership team, data engineers, analysts, and data scientists. Our goal is to help build a platform and a service that will be the trusted and unbiased source of timely data-based insights for Crunchyroll, while proactively recommending measures to enable better business decisions every day. The right person for this role is a service-minded, empathetic teammate who will be energized by the opportunity to program manage a centralized data and insights service team!

About You:

• 7+ years experience as project or program manager managing data analytics projects
• BS degree or equivalent experience required, MS degree preferred
• Scrum master certification; SAFe Certification is a bonus
• Ability to translate business needs into data & analytics request tickets and tracking them using Agile methodologies.
• Experience gathering and translating business analytics requirements into functional and technical specifications, and vice versa
• Demonstrated leadership, management & problem solving skills required, project-based management experience highly desirable
• Strong interpersonal skills, with a demonstrated ability to make effective decisions while working through complex personality, program, and business interest related issues
• Demonstrated success leading large projects and change management efforts, with the ability to define, communicate and implement the strategic direction of the business
• Excellent written and verbal communication skills at all levels, including global distributed teams, Senior and C-level executives.
• Must be self-motivating, self-sufficient and have the strong ability to work effectively as an individual or as part of a team
• Ideal candidate is inquisitive, organized, detail-oriented and has a desire for continued self-improvement and development of new skills
• Proficient in both agile and waterfall methodologies.
• Experience with tools such as JIRA, Confluence, Smartsheet and Google Suite

A Day in the Life of Sr. Program Manager - CDI:

• Oversees the day-to-day progress of projects and initiatives within the CDI team with regard to schedule, scope, and process - and prioritizes information so it’s digestible for a globally distributed team
• Tracks key milestones, risks, and builds comprehensive project plans using standardized templates
• Effectively communicates regular updates to all partners on all CDI initiatives; provides visibility of CDI processes and progress to all team members, and demonstrates ability and willingness to share information and knowledge
• Builds effective partnerships across technical and business communities
• Serves as a key liaison with the rest of the functional groups to facilitate planning and collaboration between teams, align on goals, identify dependencies, and mitigate risk
• Works with minimal supervision and applies Agile project management knowledge, skills, tools and techniques to project deliverables in order to meet or exceed stakeholder needs and expectations
• Establishes and maintains processes for the CDI team in conjunction with the larger Program Management Office
• Acts as subject matter expert for CDI team and takes initiative to ask questions and offer solutions
• Able to work off-cycle hours with globally distributed team(s)

Benefits: New York

• Competitive salary
• “Use What You Need” time away from work policy
• Medical, dental, vision, STD, LTD, and life insurance
• Health care and dependent care FSA
• 401(k) plan with employer match
• Employer paid commuter benefit
• On-site gym, showers, yoga, and wellness classes
• Catered lunch and dinner 4 days per week
• Skilled, passionate, and fun co-workers
• Pet friendly environment - pet insurance and dog friendly office

Questions about Crunchyroll's hiring process? Please check out our FAQ

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com and @ellation.com email accounts. If you have any questions of the authenticity of an Ellation or Crunchyroll job offer, please contact [email protected] before giving away any information.

About Crunchyroll

Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.

 Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast. 

The Crunchyroll app is available on over 15 platforms, including all gaming consoles.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Our Company Values

You’ll see these in action if we’re lucky enough to have you:

• Courage - When we overcome fear, we enable our best selves.
• Curiosity - We are curious, which is the gateway to empathy, inclusion, and understanding.
• Service - We serve our community with humility, enabling joy and belonging for others.
• Kaizen - We have a growth mindset committed to constant forward progress.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.