Video QA Associate

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about 2 years old

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Who We Are

We’re a cast of characters working to shine a spotlight on anime. Crunchyroll is an international business focused on creating both online and offline experiences for fans through content (licensed, co-produced, originals, distribution), merchandise, events, gaming, news, and more. Visit our About Us pages for more information about our collection of brands.

Crunchyroll COVID-19 Hiring Status

Crunchyroll employees are currently working from home, and we are still conducting remote interviews and hiring during this time. This role is expected to start remotely, and we’ll work closely with you as we understand every person has unique circumstances.

Location: Chisinau

Awarded a top Moldovan employer of the year in 2021, our growing team in Chisinau develops the product, design, engineering, and marketing that brings our community of passionate fans together.

About The Team

Content Operations (or COPS for short) is the team responsible for delivering the best anime, animation, and other sweet content to our passionate audiences through Crunchyroll, Rooster Teeth, and beyond. The COPS team reviews, processes and localizes thousands of hours of content from dozens of partners and our own production studios. Our role is mission-critical to the success of Crunchyroll and the close-knit crew in Chisinau is the vanguard for keeping the quality bar high for all content that goes live across Crunchyroll brands.

About You:

  • Quality Control experience in the entertainment industry is a plus;
  • Must possess a fundamental understanding of audio, video, interactive multimedia, software playback programs, and consumer electronic devices;
  • Individuals must be able to troubleshoot quality control issues, software, and player anomalies;
  • Duties require an accurate and methodical approach to testing as well as very focused and detailed attention to audio, video, and subtitle impairments and artifacts;
  • General knowledge of media is required; knowledge of digital media is a plus;
  • File quality control experience is preferred;
  • Computer savvy and basic knowledge of both Mac and PC required;
  • Individuals must be organized and diligent;
  • Ability to thrive working in a fast­-paced environment with hard deadlines;
  • Flexibility to work extended hours and/or weekends to meet project deadlines;
  • Experience with Aegisub and Mediainfo is a plus;
  • Prior experience with video editing, de-interlacing, and/or re-mastering is a plus;
  • Respect for anime and its lifestyle and culture, familiarity with fandom communities;
  • Passion for TV and new media with a strong desire to be part of the future of entertainment;
  • English proficiency.

A day in the life of our Video QA Associate:

  • The individual will perform quality assurance testing on video, audio, closed captioning, and subtitle files, including:
    • Pre-ingest QC of incoming client-supplied materials (audio, video, subtitles, and graphics) for production;
    • Emulation QC of several different types of files (linear playback testing of audio, video, and subtitles; closed captioning; etc.);
    • Visual quality assurance testing of compressed video material for problems such as interlaced artifacts, incorrect telecining and frame rate issues, blocking, dot­crawl, color space issues, etc;
    • Audible quality assurance testing of encoded audio material;
    • Visual quality assurance testing of subtitle files (sync and positioning);
  • Other duties as assigned. 

Benefits and Perks:

  • Stay Healthy - Private health insurance including dental and vision care and full insurance package for kids; Pregnancy and post-pregnancy coverage;
  • Take Time for You - Accrued PTO, extended social and paternity leaves, 5 extra fully paid sick days with no justification required, summer Fridays off, company Christmas vacation, flexible schedule & hybrid working mode;
  • Refuel - Catered meals, snacks & beverages, meals reimbursement;
  • Find Balance - On-site gym & showers, gym membership refund, camping sets and bikes free rental, counseling via Onlive.md and Talkspace;
  • Work hard, watch hard - Free premium access to Crunchyroll; Crunchyroll Store discount;
  • Level Up - Prepaid Udemy account, foreign language classes, professional development courses & conferences;
  • Press Play - Game nights, anime nights, Happy Hours, team buildings & celebrations;
  • Take the prize - End-year Bonus, Recognition Award, Impact Award, and Referral Bonus;
  • That's not all - Team bonding budget, facilities compensation, global anniversary & birthday recognition program, gifts for special occasions & others.

Questions about Crunchyroll's hiring process? Please check out our FAQ 

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com and @ellation.com email accounts. If you have any questions of the authenticity of an Ellation or Crunchyroll job offer, please contact [email protected] before giving away any information.


About Crunchyroll

Crunchyroll connects anime and manga fans across 200+ countries and territories with the content and experiences they love. In addition to free ad-supported and subscription premium content, Crunchyroll serves the anime community across events, theatrical, games, consumer products, collectibles and manga publishing.

Anime fans have access to one of the largest collections of licensed anime through Crunchyroll and translated in multiple languages for viewers worldwide. Viewers can also access simulcasts — top series available immediately after Japanese broadcast. 

The Crunchyroll app is available on over 15 platforms, including all gaming consoles.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan’s Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Our Company Values

You’ll see these in action if we’re lucky enough to have you:

  • Courage - When we overcome fear, we enable our best selves.
  • Curiosity - We are curious, which is the gateway to empathy, inclusion, and understanding.
  • Service - We serve our community with humility, enabling joy and belonging for others.
  • Kaizen - We have a growth mindset committed to constant forward progress.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.