EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.
SUMMARY
*Remote opportunity*
This position is responsible for proactively developing and executing Managed Vision Care contract strategies and tactics in collaboration with senior management; managing all payor contracts; familiarity with different types of payors; negotiating rates and other contract terms; financial analysis; liaison with payors; working in a cross-functional / departmental role with other areas of the organization; distributing contract and policy updates; resolving payment disputes and issues; building and developing a team responsible for executing, monitoring and reporting on the full range of contracting strategies; and other duties as required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Establish and manage positive managed vision care payor and other third-party relationships
- Research and monitor changes in the payor environment (local, regional, national, CMS) to develop informed strategies
- Develop and maintain a managed vision workplan tied to organizational and operational priorities
- Model contract proposals, draft contract terms, review and recommend strategy, negotiate, and finalize new/renewed/renegotiated contracts
- Provide managed vision subject matter expertise and educational tools to company operations and revenue cycle team regarding participation in payor programs and contracts
- Evaluate contract performance to understand variances vs expected outcomes, recommend interventions and takes appropriate action
- Monitor and maintain accurate complete payor files for timely and efficient reference and claim processing
- Perform all duties while maintaining compliance with all appropriate regulatory requirements including HIPAA
- Lead and develop a team responsible for executing, monitoring and reporting on the company's managed vision contracting strategies
- Supervise, evaluate and develop employees through coaching, mentoring, and formal/on the job training and development opportunities.
- Launching institutionalized communication channels to other affected parts of the organization (e.g., Finance, RCM, Operations, etc.) to ensure relevant contract terms and payor specifics are known across the organization
QUALIFICATIONS
- 8+ years leading managed vision payor contracting or managed vision network development for a provider organization
- Experience with strategy to drive improvements in payor access, quality and efficiency
- Experience building and developing a team - i.e., standing up the appropriate junior level resourcing, developing overarching strategy and direction, institutionalizing workplans, KPIs and goals
- Unparalleled attention to detail and organizational skills - i.e., ability to develop clear and coherent organization structure for filing contracts and aligning fee schedules, ensuring negotiations and applications contain all relevant details
- Ability to create processes, tools and policies from the start, with minimal foundation in place - i.e., centralized trackers and reference documents, state / payor specific processes
- Experience with various national, state and government payors
- Strong communication skills: ability to synthesize relevant details to other parts of the organization, as well as keep an open and transparent line of communication to the Executive team
- Collaborative spirit - a strong orientation to working with other parts of the organization, and synthesizing input from the Executive team in developing processes and strategies
- Demonstrate an unparalleled degree of trust given this role has a high degree of externally facing interaction with payors and other third parties
- Highest ethical and professional standards