Role Description

Someone with a strong customer service background and a readiness to handle lots of moving pieces. This position is heavily involved in public-facing functions like greeting students/instructors, checking guests in, assisting with events and class setup, troubleshooting AV/technical issues as they arise, and tidying up before/after classes...all with a smile on your face.

The main focus of this role is to be a customer service wizard!

Responsibilities 

• Greeting everyone who walks through the door

• Acting as a brand ambassador for GA; Understands our products and is able to answer general questions about them

• Checking students/guests in for classes and events

• Assisting instructors with setup of projectors/presentations prior to class

• Setting up rooms for classes and spaces for events

• Troubleshooting AV/technical issues that arise

• Working closely with other campus experience team members to help students and employees find solutions to problems in a timely manner

• Assisting production team with general responsibilities associated with running a course, including but not limited to data entry and system administration

• Ordering food and beverages for courses and events

• Other responsibilities as assigned by your Manager and varying by market