GitHub helps companies and organizations succeed by allowing them to build better software, together. We're looking for a Technical Enablement & Tooling role to enable the Global Revenue organization with the product knowledge required to position GitHub to prospective customers. A Technical Enablement Specialist is responsible for planning lessons, coaching, and instructing our Revenue teams with product and operational information about GitHub and the Software Development ecosystem so that they know how to convey the true value of GitHub. This role will provide enablement to our Revenue organization at large.

We're extremely passionate about the quality of our work. If you are technically sharp and enjoy enabling non-technical, and technical people alike, you might be a fit for this role! The ideal candidate will have the aptitude and passion to become a master of GitHub’s product capabilities, underlying technology, competitive advantages and fully aware of major trends in Software Development. They will have technical and product knowledge to communicate the nuances of our products for our most technical field staff. 

Responsibilities:

• Build out and maintain demo environments for the technical sellers and architects, ensure n demos for new product releases
• Create simple scripts, apps, and the automation necessary to streamline learning 
• Design and deliver training content, presentations, lesson plans, onboarding and demos collaboratively and independently.
• Drive advancement in Revenue organization’s ability via initial training and continuing education of their sales skills and knowledge. This includes:
  
  • Leading company and product themed sessions during on-boarding for all new members of the Revenue organization.
  • Understanding and promoting the use of GitHub's sales process, internal tools, technology, and selling methodology to improve technical sales productivity.
  • Create, maintain, and deliver enablement curriculum to ensure the Revenue organization develops a strong aptitude and becomes fluent in GitHub's technology, integrations, and Software Development trends.
• Act as the liaison between Revenue and other upstream organizations such as Engineering and Product to develop a consistent feedback loop, identifying areas where Revenue needs additional enablement.
• Build out programs needed to assist in technical sellers and customer success architect’s success with POCs and other initiatives.  
• Documenting the field teams’ needs, collecting existing articles, and contributing to internal knowledge bases as a resource for other teams, customers, and partners.
• Participation and involvement as part of Quarterly Business Reviews and Revenue Kickoff events to drive organizational knowledge.
• Work with Field Services leadership to understand organization priorities for enablement and impact

Minimum Qualifications:

• 3+ years of experience in Enablement, training, or similar roles with exposure to the product life cycle.
• Strong technical abilities including experience with developer tools, DevOps experience is ideal
• Excellent critical thinking skills that allow you to assess opportunities for process improvement
• Strong business acumen with exemplary communication and organizational skills
• Demonstrated ability to enable and lead cross-functional working groups that span both technical and non-technical
• Tenacity to overcome unexpected challenges and roadblocks in pursuit of team goals
• Strong familiarity with GitHub: our product and our community

Nice to Haves:

• Experience in leading complex enablement rollouts for Sales, Revenue, or Customer Success business functions
• Familiarity with various Sales Methodologies such as The Challenger, MEDDIC, Sandler etc
• Experience with video editing software (Camtasia, Screenflow, etc.) 
• Ability to succeed and embody a growth mindset in a deadline-oriented, fast-paced environment with frequently changing priorities
• Exceptional written and oral communication skills
• Strong attention to detail plus the ability to quickly adapt to changing requirements and opportunities

Ability to meet GitHub, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:  Microsoft Cloud Background Check: This position will be required to pass the Microsoft, GitHub’s parent company, Cloud Screen upon hire/transfer and every two years thereafter.