Channel Solution Architect (Americas)

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about 4 years old

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Channel Solution Architect

Responsibilities

  • Primarily engaged in a technical consultancy role for channel partners, providing technical assistance and guidance specific to the selling and service delivery readiness of Gitlab Channel partners.  
  • In partnership with the channel sales team, formulate and execute a sales, solution and practice strategy to exceed revenue objectives through the delivery of solutions & services that drive the adoption of GitLab
  • Educate channel partners of all sizes  on the value proposition of GitLab, and participate in all levels of discussions throughout the organization to ensure our solution is set up for successful deployment
  • Work on­site with strategic channel partners, delivering solutions architecture consulting, technical guidance, knowledge transfer and establish “trusted advisor status”
  • Enable the partners to provide technical evaluations via POC/POV ownership, RFP/audit support and workshop design
  • Capture and share best-practice knowledge amongst the GitLab community and other channel solution architects
  • Author or otherwise contribute to GitLab customer-facing publications such as whitepapers, blogs, diagrams or the GitLab Handbook
  • Build deep relationships with senior technical individuals within channel environments to enable them to be GitLab advocates
  • Serve as the customer advocate to other GitLab teams including Product Development, Sales and Marketing
  • Present GitLab platform strategy, concepts and roadmap to technical leaders within channel partner organizations

Requirements

  • Experience building solutions and professional services through channel partners required. 
  • Knowledge of all or most of the following channel services categories in the DevOps space: Consulting, Managed and/or Advisory services. 
  • Presentation skills with a high degree of comfort speaking with executives, IT Management, and developers
  • Strong written communication skills
  • High level of comfort communicating effectively across internal and external organizations
  • Ideal candidates will preferably have 7 plus years software industry in channels or software technical sales experience with a proven track record of solution sales
  • Significant experience with executive presence and a proven ability to lead and facilitate executive meetings and workshops
  • Deep knowledge of the end-to-end software development lifecycle and development pipeline
  • Understanding of continuous integration, continuous deployment, chatOps and cloud native
  • Experience with waterfall, Agile (SCRUM, Kanban, etc) and able to discuss workflows for different software development processes
  • Experience with modern development practices strongly preferred:
    • Kubernetes
    • Docker
    • Linux
    • Package Management
    • DevOps Pipelines (CI/CD)
    • Application Security (SAST, DAST)
    • Cloud (AWS, GCP, Azure)
    • Application Performance Monitoring
    • System Logging
  • Experience with several of the following tools strongly preferred:
    • Ruby on Rails, Java, PHP, Python
    • Git, Bitbucket, GitHub, SVN
    • Jira, VersionOne, TFS
    • Jenkins, Travis, CircleCI
    • Veracode, Fortify
    • Artifactory, Nexus
    • New Relic, Nagios
  • Understand mono-repo and distributed-repo approaches
  • Understand BASH / Shell scripting
  • Ability to travel up to 35%
  • B.Sc. in Computer Science or equivalent experience
  • Successful completion of a background check
  • Ability to use GitLab

As with all roles in the Sales Department the Solutions Architect participates in the Sales KPIs.

Remote-TUC