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About Glovo:
We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day.
Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you'll be challenged and have the most fun working in through tech-enabled experiences.
Your work-life opportunity:
As an Account Management Intern, you will play a key role in the Groceries Partners team. You will be directly responsible to build and maintain good relationships between our partners and our company within the Groceries/Non-food vertical.
Be a part of a team where you will:
- Develop and manage partner relationships for all the accounts in your portfolio.
- Meet with clients regularly to build strong commercial relationships. Manage each assigned partner through regular contact by telephone, email, face to face partner meetings.
- Own partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence.
- Guarantee the content quality throughout the non-food verticals
- Deliver outstanding day-to-day client service and a high quality of work to agreed excellence service and performance.
- Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. Track and reporting of business performance metrics.
- Get feedback from our partners and translate it into product, marketing and operations improvement. Be the main POC between Glovo different areas and the Partner.
You have:
- Italian and English proficiency is a must. Spanish is a plus.
- Exceptional verbal and written communication skills
- A high level of interpersonal and influencing skills
- Proactive, organized, and obsessed with details
- Degree in Business Administration, Marketing or Engineering is a plus
- Comfortable working in high growth and high-performance start-up with a fast pace
- Strong analytical skills, willing to test and solve problems based on data
- Analytical and problem-solving skills
- SQL and/or Python knowledge is a big plus
Experience our Glovo Life benefits:
- Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
- Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
- Flexible working environment
- Paid internship
What you’ll find when working at Glovo:
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Gas: We work hard with energy and passion for what we do.
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Care: We act in the best interest of a sustainable future.
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Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
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Stay Humble: We embrace mistakes and feedback to learn from them.
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Glownership: We roll up our sleeves and get work done no matter our position and level.
If you believe you match these values, we look forward to meeting you!
At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.
Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!
Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of 2020, we’re currently present in more than 22 countries across Europe, Latin America, Africa, and Asia.
For additional information on Glovo, please visit https://about.glovoapp.com/en/