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About Glovo:
We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!
We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.
In your application, please feel free to note which pronouns you use (fFor example: she/her/hers, he/him/his, they/them/theirs, etc).
Your work-life opportunity:
The way we manage our company is built on the belief that by giving a WOW service to our clients, we will be able to change the delivery market. How are we doing it? By paying attention to all the details. Glovo is a hyperlocal marketplace featuring the most trendy places in each city and delivering their products in less than 60 mins
As an Account Manager, you will be directly responsible to build and maintain good relationships between our partners and our company. You will be liaising with the most highly regarded brands, stores, and restaurants in your city.
Be a part of a team where you will:
- Develop and manage partner relationship for all the accounts in your portfolio being responsible for our partners’ business performance, analyze their main KPIs and ensure growth MoM
- Meet with clients regularly to build strong commercial relationships, delivering outstanding day-to-day client service and a high quality of work to agreed excellence service and performance
- Own strategic partner relationships end to end, including understanding P&L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence
- Lead contract renegotiations to establish a strong working partnership grounded on sustainable economics for both parties
- Deliver day to day campaign execution, optimization, and analysis across multiple clients
- Get feedback from our partners and translate it into product, marketing and operations improvement. Be the main POC between Glovo different areas and the Partner
You have:
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Experience in Account Management and/or Business Consultancy preferably in FMCG, digital platforms or on-demand delivery industry
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Data-driven profile with strong business acumen
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Proactive, organized and detail oriented
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Problem solving, perfect written and spoken communication
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Excellent knowledge of Excel and MS Office
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Proficiency in Portuguese and English is a must
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Nice to have: experience on using Salesforce and SQL
Experience our Glovo Life benefits:
- Enticing equity plan (if applicable)
- Top-notch private health insurance
- Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
- Discounted gym memberships
- Flexible time off (take the time you need) and hybrid working model (own your time)
- Enhanced parental leave including nursery support!
- Online therapy and wellbeing benefit
- External learning budget
What you’ll find when working at Glovo:
- Gas: Driven to deliver quality results quickly
- Good Vibes: Bring positivity and communicate openly
- Stay Humble: Self-aware and open to learning
- Care: Uplift people and the planet
- Glownership: Act as proud owners
- High Bar: Focus on Top Performance
If you believe you match these values, we look forward to meeting you!
Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!
Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee.
For additional information on Glovo, please visit https://about.glovoapp.com/