Central Eastern Europe Head of Operations

over 4 years old

This job is no longer active

About Glovo:

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day. We currently deliver over +100M annual orders and operate in 22 countries, and in +300 cities.

Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you'll be challenged and have the most fun working in through tech-enabled experiences.

Your work-life opportunity:

As an Operations Manager, you will be responsible for building a supply structure, framing your city and engaging with and retaining couriers (glovers, as we like to call them). The Glovers, are a key player in Glovo’s marketplace and you will need to ensure the long-term sustainability of the fleet, as well as its daily performance.

Be a part of a team where you will:

Framing the launching city, building the on-demand infrastructure from scratch
Develop and optimize processes as the city scales - Thinking about what the processes will look like a few weeks into operations VS few months
Understand, deep-dive and have a complete understanding of the local supply situation at all times
Identify channels to source new leads and potential Glovers through both online and offline mediums
Analyze daily and weekly operation metrics with a macro view for the long-term success of the city
Optimize delivery times and Glover earnings
Develop analytical frameworks and models for your city and the region

You have:

5+ years of experience in high demanding positions (operations, consulting, investment banking, etc.) - Experience in on-demand delivery is a plus
Analytical skills are a must
Knowledge of SQL preferred
Results oriented, autonomous and efficient
Leadership - you can motivate your teammates. You’re great at making tough decisions in a sea of ambiguity and keeping everyone on track
Degree in Engineering, Economics or similar preferred

Experience our Glovo Life benefits:

Enticing Phantom Shares plan
Attractive Relocation package (if applicable)
Zero Glovo delivery fee on all Glovo orders!
Cool perks such as fresh fruit and healthy snacks every day, Culture Days every 2 months!
Flexible working environment

What you’ll find when working at Glovo:

Gas: We work hard with energy and passion for what we do.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.

If you believe you match these values, we look forward to meeting you!

At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.

Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!

_{Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of 2020, we’re currently present in more than 22 countries across Europe, Latin America, Africa, and Asia.}_{For additional information on Glovo, please visit https://jobs.glovoapp.com/en/careers}