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About Glovo:
We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!
We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.
In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).
Your work-life opportunity:
We are looking for a talented and enthusiastic Content Coordinator intern for our Customer Support team. Are you looking for a challenging experience in one of the fastest growing startups in Europe? Do you want to contribute to building a product that will disrupt the on-demand market and help us improve how we serve our support teams around the world? If yes, then this is your opportunity to learn about content management (for internal and external content) and assist the team with regular content-projects.
Be a part of a team where you will:
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Assist and coordinate support content and localisation needs with internal stakeholders for our internal (Knowledge Base) and external content (CRM)
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Assist and coordinate internal review process and regular/intermittent content requests with stakeholders and work hand-in-hand with our Content Specilalists
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Assist and coordinate the cloud system for localising our support content in all of our customer languages (CRM) and for designing content for our Knowledge Base
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Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
You have:
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Full verbal and written proficiency in English
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Interest in coordinating support content for a large customer-facing entity
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Interest in learning about localisation and content processes
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Background in marketing, project management, localisation or a similar is a plus
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Outstanding communication and interpersonal skills
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Strong organisational skills and good attention to details
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An empathetic, inclusive and curious attitude
We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!
Experience our Glovo Life benefits:
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Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
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Flexible time off (take the time you need) and hybrid working model (own your time)
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Online therapy and wellbeing benefit
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Discounted gym memberships
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Paid internship
What you’ll find when working at Glovo:
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Gas: Driven to deliver quality results quickly
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Good Vibes: Bring positivity and communicate openly
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Stay Humble: Self-aware and open to learning
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Care: Uplift people and the planet
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Glownership: Act as proud owners
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High Bar: Focus on Top Performance
If you believe you match these values, we look forward to meeting you!
Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!