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About Glovo:
We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!
We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.
In your application, please feel free to note which pronouns you use (for example: she/her/hers, he/him/his, they/them/theirs, etc).
Your work-life opportunity:
Glovo is building the future of cities by enabling anyone to get any product from any store in their city delivered in minutes. Our goal is to provide on-demand delivery infrastructure for every city in the world.
The GlovoLogistics (B2B team) is Glovo’s last-mile logistics service for e-commerce, a huge industry that is still growing rapidly with many challenges ahead. At Glovo, you will join a team that is working to revolutionize the sector from scratch with the main e-commerce players in any market (e.g. Alibaba).
You will be responsible for the P&L and end to end account management of the largest e-commerce companies and for maximizing both their number of deliveries with Business and profitability of the deals.
In this role you will be part of the sales team for Glovo, working closely with the Global Head of B2B Partner Operations and the Global GM of Courier & B2B.
Be a part of a team where you will:
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Own strategic partner relationships end to end, including P&L tracking, and ensure operational excellence in your region.
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Be in charge of the onboarding of new clients, including systems integration, legal agreements & conditions, kick-off operations both in darkstores and riders, customer service, data flow & architecture and financial forecasting of the account.
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Be responsible for our partners business performance, analyse their main KPIs and ensure growth MoM. Track and reporting of performance metrics.
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Lead contract re-negotiations to establish a strong working partnership grounded on sustainable economics for both parties.
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Get feedback from our partners and translate it into product, sales and operations improvement.
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Responsible for understanding the client’s needs and upsell new delivery solutions, e.g. fulfillment with same-day delivery.
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Improve operational efficiency of our partners and be creative by finding innovative delivery solutions for e-commerce players.
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Ensure we keep our B2B promise: “To bring our clients’ own delivery UX to perfection”.
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Get feedback from key e-commerce players and translate it into product improvements.
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Maintain a great relationship between Glovo and our key e-commerce clients.
You have:
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3+ years of work experience in a fast-paced environment (tech startup, banking, consulting, FMCG, etc)
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Problem-solving mindset, perfect written and spoken communication skills
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Analytical profile with experience in business development, negotiations, pricing and product development
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Customer obsession
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Proactivity, organizations skills, and obsession with details
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Passion about building things from scratch, if something needs to get done you are comfortable figuring it out on your own and not relying on a playbook
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Ease with ambiguity, you seek adventure and an accelerated career path
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Eagerness to get your hands dirty, because you will have to “roll up your sleeves”!
Experience our Glovo Life benefits:
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Enticing equity plan
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Top-notch private health insurance
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Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
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Discounted gym memberships
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Flexible time off (take the time you need) and hybrid working model (own your time)
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Enhanced parental leave including nursery support!
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Online therapy and wellbeing benefit
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External learning budget
What you’ll find when working at Glovo:
- Gas: Driven to deliver quality results quickly
- Good Vibes: Bring positivity and communicate openly
- Stay Humble: Self-aware and open to learning
- Care: Uplift people and the planet
- Glownership: Act as proud owners
- High Bar: Focus on Top Performance
Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee.
For additional information on Glovo, please visit https://about.glovoapp.com/