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About Glovo:
We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!
We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.
In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).
Your work-life opportunity:
The Global Head of Sales Operations is a problem solver who is both analytical and comfortable with operating autonomously.
You will identify bottlenecks in the current processes and find ways to improve them to increase team productivity, headcount efficiency and organization design. This will include building and executing go-to-market operations playbooks and initiatives to enhance productivity, process redesign, product roadmap and launches, resource allocation and pipeline analytics.
Be a part of a team where you will:
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Develop Sales plans and strategies driving the efficiency and performance of our Sales teams;
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Understand the entire end-to-end sales process, introducing and improving tooling (Salesforce, Conga, Toky, etc) and working with the Global Head of Salesforce implementing processes that remove points of friction and streamline the partner’s acquisition workflow, increasing team productivity, headcount efficiency and organization design.
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Optimize the acquisition workflow and drive key initiatives to maximize the quantity and quality of partners added to Glovo.
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Work with the Outbounds and Inbounds Sales teams digging into the data, using quantitative and qualitative analysis to recommend acquisition strategies that are in line with territory goals, experimenting with new sales processes to build standardization.
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Work closely with Regional Leads - Sales leaders as your peer to ensure smooth market implementation of the plans and strategies.
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Support our local teams to solve challenges and improve performance to become a world-class sales organization.
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Drive the global collaboration on sales operations product development :
- Provide end-to-end visibility on existing developments and build a consistent global development roadmap.
- Reconcile countries’ needs and technical capabilities, translate requirements into technical stories.
- Support tools and technologies integration and lead the change management practices across the globe.
- Build reports and visibility to monitor the performance of the tools we use and drive improvements.
- Build Salesforce.com sales reporting and dashboards that serve as the foundation for regular business reviews that will lead to improvement.
- Support Senior Management:
- Provide senior management with regular business and project updates
- Consolidate and distribute best practices from different countries
- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference
You have:
- 5+ years experience in strategy and sales operations in a tech/platform ecosystem or top tier management consulting company. High-growth startup experience is a plus
- Hands on experience with at least one of the leading sales CRM systems (i.e. Salesforce, Hubspot).
- Experience in redefining E2E sales process introducing and optimizing tooling (i.e. Salesforce/Conga/Toky)
- Proven track record of increasing team productivity, improving headcount efficiency and organization design.
- Stellar capabilities in strategic thinking and analytical execution. Excellent MS office skills (especially Excel & PowerPoint) are a must.
- Previous experience in sales, business development and/or key account management.
- Proven track record of leading cross-functional initiatives, hitting goals, and succeeding in a complex and fast-moving environment.
- Previous experience with data analytics platforms such as Looker or data management systems such as SQL is a bonus.
- Excellent analytical thinker who can deliver actionable recommendations out of complex datasets;
- Expert communication and interpersonal skills in English
- Drive, ownership and independence. Comfortable working both independently as well as managing a group of stakeholders, often in parallel across multiple topics.
- Empathetic, inclusive and curious attitude
We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!
Experience our Glovo Life benefits:
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Enticing equity plan (if applicable)
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Top-notch private health insurance
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Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
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Discounted gym memberships
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Flexible time off (take the time you need) and hybrid working model (own your time)
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Enhanced parental leave including nursery support!
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Online therapy and wellbeing benefit
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External learning budget
What you’ll find when working at Glovo:
- Gas: Driven to deliver quality results quickly
- Good Vibes: Bring positivity and communicate openly
- Stay Humble: Self-aware and open to learning
- Care: Uplift people and the planet
- Glownership: Act as proud owners
- High Bar: Focus on Top Performance
If you believe you match these values, we look forward to meeting you!
Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!