About Glovo:
We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!
We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.
In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).
Your work-life opportunity:
In the context of “giving users easy access to anything in their city”, Q-commerce is the business unit that covers 3 verticals: Groceries with Partners, Groceries with our own Micro Fulfillment Centers (MFCs) and Retail. We aim to provide immediacy to all product needs that a user might have, from delivering a video game, to sending a gift... to filling up their fridge.
The Q-commerce team is organized in 5 sub-teams: Front-end (Growth, Sales, Category Management, Partner Ops and Partners’ Performance Management), Analytics, MFCs Operations & Expansion, Retail and Finance
As part of the Global Category Management team, the Q-Commerce Merchandising Lead is a new position in our structure: as we expand our Q-Commerce business, we need to ensure our users are having the optimal UX by improving navigation, search, product display etc.
Be a part of a team where you will:-
Own the Groceries Merchandising process with a look both at the UX and Business Activation, using data to gather insights and measure the impact of implemented actions.
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UX:
- Develop a deep understanding of current performance and available opportunities;
- Identify and implement short-term improvements (PDP, categorization etc)
- Analyze current site performance and influence the tech roadmap of improvements according to impact on conversion rate, GMV and UX metrics (App and Web)
- Fully own implementation of improvements, end to end across team unlocking resources and making Site priorities visible and top of mind
- Business Activation:
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Understanding of the impact of current activation tools (promotions, packs creations, special collections) in our key metrics and guiding the countries in how to use them, balancing growth and profitability;
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Identifying opportunities and defining guidelines to implementing an Activation Calendar both for Partners and Glovo Express;
You have:
- 5+ years of experience in e-commerce: FMCG, market place or retailer.
- Analytical mindset to approach problems and pragmatic approach to problem resolution.
- Excellent interpersonal skills to influence teams that will bring the impact you identify.
- Experience building KPIs and processes from scratch.
- Interest in start-ups, technology, and a fast-paced environment.
- Proactive, organized, and obsessed with details.
- Experience in a start-up or building your own business is a plus.
Experience our Glovo Life benefits:
- Enticing Phantom Shares plan
- Attractive Relocation package (if applicable)
- Comprehensive Private Health Insurance
- Cobee discounts on kindergarten, transportation, and food
- Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
- Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
- Discounted Gym memberships
- Flexible working environment
What you’ll find when working at Glovo:
- Gas: Driven to deliver quality results quickly
- Good Vibes: Bring positivity and communicate openly
- Stay Humble: Self-aware and open to learning
- Care: Uplift people and the planet
- Glownership: Act as proud owners
- High Bar: Focus on Top Performance