HR Operations Generalist (Blue-collars) (They/She/He)

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About Glovo:

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds. 

In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).

Your work-life opportunity:

Glovo is growing its People Operations department for the Spanish market, that is why we are looking for new team members who will bring passion, commitment and energy to help Glovo continue being the great company it is today. We are looking for world-class professionals to join our team in Barcelona. Are you ready to carry out effectively and smoothly the People related processes on employee relations? If your answer is YES we are looking forward to meeting you!

Be a part of a team where you will:

  • Assist and advise the business on employee relation issues, ensuring procedures are properly followed and paperwork completed and filed, keeping lines of communication open between People Partners and the People Operations team.
  • Assist and advice People Partners in answering any pertinent questions regarding Labor Law, policies and procedures. 
  • Ensure that all pertinent payroll information is submitted and communicated to Payroll Department on a timely manner.
  • Conduct audits to ensure that employee files have all necessary documents for local compliance purposes and maintain employee files with all updated employee data.
  • Administer and implement benefit plans (Private Health insurance, gym benefits, meal vouchers, transport vouchers and childcare vouchers, among others).
  • Maintain compliance with local regulations concerning all aspects of employment in the corresponding scope.
  • Prepare Labor Relation assessment on matters investigated by the Compliance team.
  • Together with the People Ops Team Lead manage Labor Authorities inspections and external audits.
  • Provide advice to business on a Labor Relation cases covering all aspects of the employment relationship, such as collective bargaining, disciplinary, complaints, performance, absence, flexible working, redundancy, contractual changes, etc.
  • Partner with the legal advisors on risk mitigation across employee life cycles that can have potential employment obligations. This includes review of policies, ER processes and procedures to align with latest best practices and changes in local laws.
  • Deal with termination cases: assessment of the type of dismissal/termination, preparation of the paperwork according to the local regulations. If necessary preparation of the conciliatory acts together with the external legal advisors.
  • Be accountable for the design and deployment of guidelines to help People Partners and managers on country requirements for disciplinary procedural requirements ensuring alignment between local legal requirements and company policies (i.e. disciplinary procedures, harassment investigations etc.).
  • Ensure the People Ops model is implemented across your assigned markets.
  • Provide consultation to key partners and the business as required.
  • Be responsible for keeping abreast of all relevant internal policies, local labor laws and industry practices.
  • Create reportings and analytics to drive proactive Employee Relations management.
  • Train the People Ops Interns and People Ops Generalist I (if necessary).
  • Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.

You have:

  • A degree in Human Resources or similar
  • 2+ years of experience in Employee Relations
  • Experience with Blue Collars
  • Experience in a Temporary Agency 
  • Human Resources policies and procedures knowledge
  • Technical expertise and in-depth knowledge in the area of Employee Relations
  • Strong knowledge of corporate human resources policies and procedures and applicable human resources laws and regulations
  • Good English and Spanish verbal and written communication skills
  • An empathetic, inclusive and curious attitude

Experience our Glovo Life benefits:

  • Enticing equity plan (if applicable)
  • Top-notch private health insurance
  • Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
  • Discounted gym memberships
  • Flexible time off (take the time you need) and hybrid working model (own your time)
  • Enhanced parental leave including nursery support!
  • Online therapy and wellbeing benefit
  • External learning budget

What you’ll find when working at Glovo:

  • Gas: Driven to deliver quality results quickly
  • Good Vibes: Bring positivity and communicate openly
  • Stay Humble: Self-aware and open to learning
  • Care: Uplift people and the planet
  • Glownership: Act as proud owners
  • High Bar: Focus on Top Performance
If you believe you match these values, we look forward to meeting you!
 
Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit https://about.glovoapp.com/