Jr Partner Operations Analyst - Romania

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About Glovo:

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds. 

In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).

 

Your work-life opportunity:

Glovo is looking for an Jr Partner Operations Analyst to work in our Bucharest office. Join us  and become a key member of Glovo's local operations team! We offer a challenging and dynamic environment with many opportunities for learning and development.

Be a part of a team where you will:

  • Provide analytical support regarding Partner Operations metrics to the country operations manager
  • Perform analysis to come up with some insights to help improve the preparation time and decrease bad rating in all the cities in the country
  • Cooperate with the live ops department to monitor all important KPIs - GSAT/PSAT/CSAT
  • Bring important insights from the local operations (partners, customers and glovers) and cooperate with relevant stakeholder to drive important changes which can make operations more efficient
  • Review Salesforce changes and approvals
  • Coordinate with the external provider on the topic of the content activation and manage the important metrics for the activation of new partners.
  • Review and Check content changes before going to productionActively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

You have:

  • Bachelor in Engineering, Maths or any technological domain
  • Passionate about analytics: you enjoy deep diving into problems to find the root cause
  • Problem-solving skills: no problem is too small or too big
  • Excel proficiency
  • Experience in SQL and/or coding is a plus
  • Professional English
  • An empathetic, inclusive and curious attitude
We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!
 

Experience our Glovo Life benefits:

  • Enticing equity plan (if applicable)
  • Top-notch private health insurance
  • Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
  • Flexible time off (take the time you need) and hybrid working model (own your time)
  • Enhanced parental leave including nursery support!
  • Online therapy and wellbeing benefit

What you’ll find when working at Glovo:

  • Gas: Driven to deliver quality results quickly
  • Good Vibes: Bring positivity and communicate openly
  • Stay Humble: Self-aware and open to learning
  • Care: Uplift people and the planet
  • Glownership: Act as proud owners
  • High Bar: Focus on Top Performance
If you believe you match these values, we look forward to meeting you!

Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit https://about.glovoapp.com/