Operations Business Intelligence Analyst

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About Glovo:

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Hispanic America and Africa. With food at the core of the business, Glovo delivers any product within your city at any time of day.
 
Our vision and ambition are not only to make everything immediately available in your city but it is also to offer our employees the job of their lives. A job where you'll be challenged and have the most fun working in through tech-enabled experiences.

Your work-life opportunity:

The Courier Cluster Data Team is in charge of providing reliable metrics for the entire Couriers cluster in Glovo. For that, we review the definition of the metrics with the stakeholders, generate the ETL process to extract the data, monitor its deployment in the database, and finally present the information with engaging dashboards.

As a Business Intelligence Analyst in the Global Courier team, you will need to understand the metrics that are relevant for each team, validate how to obtain those metrics, build dashboards that can be easily consumed by the rest of the teams, monitor their performance, and react in case of failure.

The data to be visualised can range from real-time monitoring of a city's status, to historical data (delivery times, active couriers, earnings, etc.). The goal is to empower the different teams to make informed decisions. This can be done by using standard graphic techniques (such as bar plots, chord diagrams, retention tables, etc.), to more complex approaches such as graph visualizations.

Be a part of a team where you will:

  • Build dashboards to monitor the most relevant metrics in the Couriers cluster.
  • Build solutions focused on reliability, scalability and maintainability.
  • Validate that the final product can be easily consumed by the end-user (credentials management, VPN limitations, smartphone/desktop design).
  • Monitor all the processes running, and react in case of failure.
  • Ensure security, and GDPR compliance.

You have:

  • Minimum of 1 year of experience using visualization tools such as Looker, Tableau, PowerBI or Google Data Studio.
  • Good sense of aesthetics to provide engaging solutions.
  • Experience with SQL and Python is a must.
  • Experience with Python visualization packages such as Dash, Matplotlib, Seaborn or Plotly, is desired.
  • Knowledge of Graph Databases (such as Neo4j) will be a plus.
  • Familiar with collaborative environments such as GitHub, and experience creating branches, doing pull requests, merging changes, etc.
  • Capacity to work autonomously and align with the different stakeholders.
  • Interested in learning the current industry trends, to provide up-to-date solutions.
  • Passion for reliability and precise data.
  • Familiar with observability and monitoring of software applications, such as DataDog.
  • Familiar with Cloud Platforms such as AWS.
  • Familiar with basics of software security, such as authentication protocols, authorisation frameworks, identity and access management, etc.

Experience our Glovo Life benefits:

  • Enticing Phantom Shares plan
  • Comprehensive Private Health Insurance
  • Cobee discounts on kindergarten, transportation, and food
  • Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
  • Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
  • Discounted Gym memberships
  • Flexible working environment

What you’ll find when working at Glovo:

  • Gas: We work hard with energy and passion for what we do.
  • Care: We act in the best interest of a sustainable future.
  • Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
  • Stay Humble: We embrace mistakes and feedback to learn from them.
  • Glownership: We roll up our sleeves and get work done no matter our position and level.
If you believe you match these values, we look forward to meeting you!
 
At Glovo we believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.
 
Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!
Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. As of 2020, we’re currently present in more than 22 countries across Europe, Latin America, Africa, and Asia.
For additional information on Glovo, please visit https://about.glovoapp.com/