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About Glovo:
We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!
We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.
In your application, please feel free to note which pronouns you use (for example: she/her/hers, he/him/his, they/them/theirs, etc).
Your work-life opportunity:
We’re looking for someone to join our Fraud & Payments team with a focus on building large scale processes, execute against our acceptance, cost, and risk KPIs, and ultimately improve the user experience.
You will be dealing with the different payment processes involving customers, couriers and partners payouts, and payment operatives aimed to facilitate goods interchange between Glovo, the couriers and a third party merchant.
Be a part of a team where you will:
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Define, track, analyze, and own payments related performance metrics. You’ll be hands on creating and maintaining any reports needed.
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Identify, size, prioritize, and pursue opportunities that improve our performance in collaboration with Product, Engineering, Finance, and Business Intelligence
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Understand the needs of Glovers, partners, and customers globally
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Work closely with the local teams to ensure the payments solutions are aligned with the market needs
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Define onboarding and escalation procedures for new and existing payment connections in partnership with Engineering, Risk, and Accounting
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Stay up to date and informed on developments in the payments space, from regulatory trends, new payment methods and players, changes at the card networks, and other changes impacting Glovo’s payments business
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Work across internal and external stakeholders to help define Glovo’s approach around payments
You have:
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BS/BA or higher degree in a quantitative field, computer science, engineering or extensive experience in operations management
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2+ years experience with payments, banking or finance operations, with focus on the digital payments flows. Technical payments knowledge is a plus.
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Experience participating during implementations of local payment methods, either from an issuer or acquirer perspective desired.
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Effective cross functional project management experience.
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Critical thinking and problem solving abilities. SQL advanced knowledge is a plus.
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Ability to thrive in a fast paced dynamic environment
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Ability to approaching complex payments challenges in an three-sided marketplace
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Proficiency in English is a must, proficiency in Spanish is a plus
Experience our Glovo Life benefits:
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Enticing equity plan
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Top-notch private health insurance
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Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders!
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Discounted gym memberships
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Flexible time off (take the time you need) and hybrid working model (own your time)
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Enhanced parental leave including nursery support!
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Online therapy and wellbeing benefit
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External learning budget
What you’ll find when working at Glovo:
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Gas: Driven to deliver quality results quickly
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Good Vibes: Bring positivity and communicate openly
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Stay Humble: Self-aware and open to learning
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Care: Uplift people and the planet
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Glownership: Act as proud owners
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High Bar: Focus on Top Performance
If you believe you match these values, we look forward to meeting you!
Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!
Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee.
For additional information on Glovo, please visit https://about.glovoapp.com/