Supply Operations Manager - Serbia

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About Glovo:

We’re a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.

At Glovo, you’ll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of lives… all while having fun!

We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds. 

In your application, please feel free to note which pronouns you use (For example: she/her/hers, he/him/his, they/them/theirs, etc).

Your work-life opportunity:

As a Supply Operations Manager, you will be responsible for  optimizing and further developing the  supply structure, framing your city and region, and engaging with and retaining couriers. The couriers are a key player in Glovo’s marketplace and you will need to ensure the long-term sustainability of the fleet, as well as its daily performance.

Be a part of a team where you will:

  • Develop and optimize processes as the city scales - Thinking about what the processes will look like a few weeks into operations VS few months
  • Maintain and analyze of business reports and information to aid in the basic decision-making process of supply chain operational needs, including daily, weekly and monthly reports indicating full operational status concerning the flow
  • Manage communication with Third-Party Logistics Providers (3PL) related to the distribution network
  • Understand, deep-dive, and have a complete understanding of the local supply situation at all times
  • Identify channels to source new leads and potential couriers through both online and offline medium
  • Analyze daily and weekly operation metrics with a macro view of the long-term success of the city
  • Optimize delivery times and couriers earnings
  • Develop analytical frameworks and models for your city and the region
  • Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference

You have:

  • Degree in Engineering, Economics or similar preferred
  • 4+ years’ experience and demonstrated past achievements in a fast-paced Supply Chain or Operations  or related experience
  • Experience in on-demand delivery is a plus
  • Analytical skills are a must
  • Knowledge of SQL preferred
  • Results-oriented, autonomous and efficient
  • Leadership - you can motivate your teammates. You’re great at making tough decisions in a sea of ambiguity and keeping everyone on track
  • An empathetic, inclusive and curious attitude
We are always looking for the best candidates, so if you think you would be a good fit even if you don't meet 100% of the requirements we would love to hear from you!

What you’ll find when working at Glovo:

  • Gas: Driven to deliver quality results quickly
  • Good Vibes: Bring positivity and communicate openly
  • Stay Humble: Self-aware and open to learning
  • Care: Uplift people and the planet
  • Glownership: Act as proud owners
  • High Bar: Focus on Top Performance
If you believe you match these values, we look forward to meeting you!

Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook!

Glovo is transforming the way consumers access local goods, enabling anyone to get almost any product delivered in minutes. Our on-demand logistics connect customers with independent local couriers who acquire goods from any restaurant or store in a city, as well as deliver urgent packages for a variable fee. For additional information on Glovo, please visit https://about.glovoapp.com/