Senior Site Reliability Engineer (SRE)

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about 3 years old

This job is no longer active

⚠️Important note before applying 🙏:
We're a young company iterating over our remote culture so for now, we're only working with people in locations where the time zone is:
-2 hour > Paris time zone < +2 hour

Heetch is a ride-sharing platform powering thousands of rides everyday in France, Belgium and multiple countries in Africa. We provide a mobility solution allowing people to move around the city in an affordable yet reliable way by turning a moment as simple as a ride into an unexpectedly positive experience. Founded in 2013 with headquarters in Paris, Heetch has completed its series B funding in order to accelerate its international growth and build the future of mobility. With more than 5 million users, we are proud to be one of the fastest growing startups coming out of France. Come work with us and find out what you can do!


SRE Team @Heetch

Our infrastructure receives millions of events per day and processes millions of API requests. We also serve tens of thousands of rides daily.
By joining the team, you'll be helping build its technical vision and creating the best platform to run our services at scale. You'll be joining a team collaborating with all the rest of the development organisation.
We work day-to-day on automation in order to ensure reliability, scalability and velocity at Heetch.
Our infrastructure is growing on a daily basis, with more than 160 micro services owned by 16 different teams and counting. One of our challenges is to provide help (design consulting, capacity planning, incident management, service development, monitoring, etc.) to other teams in order to spread common and best practices. We also develop, put in production and maintain services in order to ensure a maximum of independence and ownership to other teams.

Some technologies we use
• Go, Git, Terraform, Drone
• AWS (EC2, Postgress RDS,ElastiCache …)
• Kubernetes, EKS
• Mesos/Marathon/Zookeeper
• Event Based architecture: Kafka, RabbitMQ
• Geographic information systems: OSRM, Tile38
• Micrsoservice Architecture Golang
• Dataiku pipelines and IA.
• Apache Atlas
• Datadog, Sentry, PageDuty

Our team's values
Move smart: We are data-driven, and use tools and standards to ship code quickly and safely (continuous integration, code review, automated testing, etc.);
Distribute knowledge: We want to scale our team to a point where our contributions do not stop at the company code base. We believe in the Open Source culture and communication with the outside world;
Unity makes strength: Moving people from A to B is not as easy as it sounds but we always keep calm and support each other;
Always improve: We value personal progress and want you to look back proudly at what you've done;
Ship small but often: We consistently deliver value to other developers to avoid building up frustration caused by a long development cycle;
• Automate all the things: We think that most maintenance and manual actions can be automated to reduce friction, mistakes and it offers a better scaling of the delivery pipeline;
• Strong ownership: Our team has a broad scope of responsibilities and internal customers whom we serve to the best of our ability.


Does it sound like you?

• You love supporting other teams by being involved in all the lifecycle of the service (design, deployment, operations and evolution);
• You think that automation is a big part in the scaling of a platform;
• You know when you need to be pushy about changes;
• You like understanding incidents by going through a blameless postmortem process.
• You have a strong expertise in Go (or are willing to learn it), Hashicorp tools and AWS;
• You have an experience with a container orchestrator (Kubernetes, Mesos, etc...);
• You think that giving ownership to your mate is the best way to increase velocity inside a company.
• You have a can do attitude. You won’t find reasons why something can’t be done, but instead find ways how it can be done.


What will you do?

• Create and maintain services to ensure velocity and ownership of your team mates;
• Provide high standards and share knowledge with the rest of the organization;
• Automate the hard work;
• Help other teams achieving their goals (eg. Be able to handle X calls per seconds);
• Design and troubleshoot distributed systems;
• Design SLI, SLO with other teams and monitor the platform;
• Participate in an on-call rotation and contribute to necessary escalations.

Studies have shown that women are less likely to apply to roles in Tech, which is why we strongly encourage you to apply even if you don't feel you match 100% of the job specifications!


Next Steps?

We know your time is valuable. We try our best not to waste it. The whole interview process should not take more than 3 weeks
Steps are as follows
1. Tech recruiter interview
2. Technical test + Team review
3. Stakeholders interviews - Meet the Team


🌈Heetch embraces diversity and equal opportunity for everyone 🌍 We provide a safe and inclusive work environment. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Because the more diverse we are, the better our work will be!


Heetch SAS is collecting your personal data (identity, contact details, academic background, professional experience and optionally a covering letter) for the processing of your application to our job offer, based on your consent.
Your personal data will only be accessible to our hiring team, our co-founders, and the manager of the position you are applying to. In addition, data are stored by our processor in order to use its applications tracking system. Your data may be stored outside of the EU/EEA but are protected by appropriated safeguards.
Your data are stored for a maximum duration of two years. If we do not reply to your application, you allow us to store your data during this term in order to potentially contact you for another position within our company or affiliates and subsidiaries.
You have a right to access to your data, to rectify them, under some conditions to erase them, and to limit the processing. Also, you have a right of portability on your data. In addition, you may revoke your consent and we shall stop processing your data. Eventually, you have a right to define directives about the fate of your data if your death should occur.
For more information about your rights, please see our privacy policy.