Quality Supervisor (Swing Shift)

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about 4 years old

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Come see what’s cookin’ at HelloFresh!

At HelloFresh, we want to revolutionize the way we eat by making it more convenient and exciting to cook meals from scratch. We have offices all over the world and we deliver delicious meals to millions of people.  

We are the industry leader in meal-kit subscription services and we’re growing all the time. We have distinct meal-kit services that cater to everyone with the most menu variety in the market, which allows us to reach an incredibly wide population of people.

The HelloFresh team is diverse, high-performing, and international, and our work environment is an inspiring space where you can thrive as a result.

Job Description: 

The Quality Assurance Supervisor position analyzes process reports and troubleshoots problems to correct quality issues.  The Quality Supervisor coordinates activities and provides coaching and guidance to workers in the quality team. The Quality Supervisor works alongside and with the team, stepping in as needed to ensure maximum productivity.  The Supervisor receives direction from Management and carries out instructions based on given directive. The Supervisor is responsible for following and enforcing all safety, GMP and SQF policies/procedures, as well as adherence to PPE/hygiene policies.    

The schedule for this position is Thursday - Monday, 2pm - 11:40pm.

You will ...

  • Be responsible for directing and supervising a group of employees involved in inspection and quality control procedures with regard to purchased material, in-process material and finished products to assure that quality control standards are achieved.
  • Plan and assign work of subordinates.
  • Develop and/or adapt inspection equipment to meet quality control standards, make suggestions with regard to procedures, standards and equipment to facilitate work and maintain product quality.
  • Analyze facts or circumstances surrounding individual problems to determine what action should be taken within the limits of standard practices.
  • Be responsible for compilation and maintenance of inspection reports and records.
  • Investigate and determine cause of faulty work and consult and advise other departments as to corrective measures.
  • Provide all employees with necessary tools, proper training and corrective direction.
  • Interact with Purchasing to ensure adequate qualities of good quality ingredients.
  • Maintain discipline, morale and harmonious relations among subordinates.
  • Investigate and adjust personnel problems within the area of responsibility.
  • Effectively recommend hiring, promotions, wage adjustments and terminations.
  • Report all food safety and quality problems to personnel with authority to initiate action

You are...

  • A Leader: train and develop a large group of employees, ongoing process improvement         
  • Skilled in Performance Management: for assigned production lines, hiring, promotions, performance reviews
  • A Problem Solver
  • A professional and can maintain confidentiality   
  • Results Driven
  • An Effective Communicator: speak to employees with tact and diplomacy    
  • A Champion in Time Management: tracking/monitoring production and maintaining productivity
  • Technically Inclined: Product quality, food safety, computer literacy to input information into the computer

At a minimum, you have...

  • 1 year of supervisory experience 
    • Preferred quality experience supervisor
  • Preferred minimum of 3-5 years of experience in quality control in a manufacturing environment.
  • HS diploma or GED required
  • 2-year degree preferred or equivalent work related experience
  • Intermediate computer skills requirement – data analysis/creation, Microsoft office and google equivalent
  • Preferred food safety certifications SQF, BRC, HACCP 

You’ll get…

  • Competitive Salary & 401K company match that vests immediately upon participation
  • Generous parental leave of 16 weeks & PTO policy
  • $0 monthly premium and other flexible health plans effective first day of employment
  • 75% discount on your subscription to HelloFresh (as well as other product initiatives)
  • Snacks, coffee & catered meals   
  • Company sponsored outings & Employee Resource Groups
  • Collaborative, dynamic work environment within a fast-paced, mission-driven company

It is the policy of HelloFresh not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran.