Position: Hitachi Storage Specialist SAN
Location: Hyderabad, India
Need local candidates only or who can relocate to Hyderabad

Experience Level: 10+ yrs
 
Roles & Responsibilities :

• Extensive knowledge on the Hitachi Storage arrays which include USPV, USP-VM, HUS, VSP, VSP G Series, VSP F Series, HNAS, and HCP
• Expert level knowledge on Hitachi tools like Tuning Manager, HDCA, Command Suite, Storage Navigator, HTSM, HORCM, CCI, HRPM, etc.
• In-depth knowledge on Configuring and Managing replication (Shadow image/COW, True Copy, HUR), GAD, HORCM.
• In-depth knowledge on Virtualization & Migration techniques (NDM and UVM).
• Installing, configuring, managing & Upgrading HCS, HDCA, HIAA and Tuning Manager tools.
• Performance Analysis, Troubleshooting and Problem Determination using HDCA and Hitachi Tuning manager.
• Experience in verification/validation and planning for required patches / microcode upgrade.
• Hands on experience in configuring and managing the RAID Groups, Storage pools and Storage tiering.
• Understanding and having good knowledge on performance analysis using Brocade network advisor and CLI.
• In-depth understanding on SAN fabric, Virtual Fabric (VSAN), FCIP Configuration & management and Host to SAN connectivity.
• Knowledge on configuring SAN Switches, adding new switch to an existing fabric (ISL & ICL), merging switch fabrics, Trunking, Switch Migrations & Code upgrades.
• Experience in working with multiple vendors to resolve complex technical problems
• Ability to perform Root Cause Analysis on storage issues.
• Able to assist Team Members, Mentor New Joiners in the team and Perform as an Individual Contributor.
• Ability to understand Business requirements & translate them into technology solutions, Implement Best Practices.
• Ownership of Infrastructure and responsible for service uptime / availability
• Prepare / Maintain SOPs and Operational Run books, follow ITIL processes - Incident management, Problem management, Change management, Performance management, Capacity management, Configuration & availability management activities
• Participate in Change & release management
• Plan & Implement routine, normal & complex changes
• Participate in CAB and TAB
• Knowledge about using ticketing system for daily operations - Remedy
• Ability to lead escalations - within Storage and cross platform
• Participate or lead storage projects independently

Details Skills & Experience

(List Primary / Optional / good-to-have skills)

• Should have infrastructure management (Managed Services) experience on HSA administration of at least 8 years
• Should have handled a senior role working on issues with end to end ownership and should have managed escalations for the Customer.
• Experience in working in large IT MNC and cross geography / cross cultural experience
• Relevant certifications will be an added advantage

Primary skills (Rating as per assessment 3 an above)

-             Strong NAS administration experience

-             Be a part of delivery of multiple programs/projects

-             Capacity utilization trending and reporting

-             Ability to work shift patterns (24x7) and provide out of hour’s on-call support

 
Must have traits:

-             Leadership

-             Communication

-             Client Interaction

-             Strategic as well as tactical thinker

-             Implementation Skills

-             Good analytical and troubleshooting skills (the ability to think logically through a problem)

-             Works well in a team

Good to have skills:

-             Should have knowledge about the ITIL frame work

-             Should have worked in a complex environment at a Senior level

-             Added advantage if the candidate has other Storage Skills like EMC / IBM / Hitachi / HP Storage along with the Primary skill of NetApp