The Revenue Team Leader is responsible for ongoing Revenue Team performance management to ensure the effective operation of business processes and adherence to pre-defined Service Level Agreements (“SLAs”) and compliance to audit and regulatory requirements. The role involves identifying and implementing continuous improvement initiatives to drive process efficiency and effectiveness in the Revenue area.
The person will be responsible for approving journals and balance sheet reconciliations, monthly and quarterly reporting and other activities supporting RTR Manager’s role. The role involves also liaising with countries Finance Controllers as well as with internal and external auditors and other stakeholders.
Job Responsibilities with Daily % of Time Spent (All):
Performance and People Management (30%):
• Manage to service level agreements (SLAs) defined for the team
• Continuously monitor KPI performance and report on and take remedial action where required to ensure performance standards are met (for Revenue Team)
• Ensure that KPIs are integrated into personal performance objectives
• Provide training and expertize knowledge to Revenue Accountants
• Ensure that effective personal performance and development reviews are carried out periodically with RTR Managers
• Ensure that HDS’ core values (Customer Focus, Community, Openness, Ownership and Leadership) are ‘lived’ by everyone in the team
Operational tasks (30%):
• Review and approve journals entered by Revenue Accountants
• Review and approve balance sheet accounts reconciliation
• Prepare / review commission computation
• Perform SOX key controls
• Maintain SOX documentation
• Perform any other duty and responsibilities which the company may assign from time to time
Stakeholder Management (local country Finance controllers, APAC HQ, Business Analysts, Internal Audit, external audit, other) (30%):
• Implement regular, structured communication processes with key stakeholders to update them on team performance, risks and issues
• Ensure high levels of stakeholder service and satisfaction
• Manage exceptions to standard process and cut-offs
• Engage in ongoing relationship building to avoid issues and address concerns
• Resolve issues and/or concerns highlighted by local Finance Controllers as they arise
• Liaise with internal and external auditors
Continuous Improvement (10%):
• Identify and implement initiatives to improve Revenue processes in the SSC
• Ensure compliance to new processes, including the automation of deal accounting and procedures
• Maintain current knowledge in present areas of responsibility
• Provide support and input as required to companywide continuous improvement initiatives
• Promote Revenue team best practices to improve process efficiency
Interacts with (functions and levels of individuals):
• Local Country Finance Controllers
• Geography Headquarters Finance staff
• Logistics – IDC, ADC
• Director of Accounting Policy
• Internal and External Auditors
• Business Analyst and Invoicing / Credit / Collection team leader
• Other SSC functional managers and team leaders
• Amongst the APAC FSSC team
• Regional FP&A
Qualifications:
• Bachelor's Degree in Finance or Accounting, or Professional qualifications
• Fluent English
• Able to speak, read and write mandarin will be added advantage
• Able to work independently with minimum supervision, pro-active and good initiative
• Possess good knowledge in current Accounting practices and standards
• Ability to interact with stakeholders in multiple languages
• Ability to form positive relationships whenever liaising with any party
• Able to work under pressure to meet deadlines and willing to accept constructive feedback
• Time management, professionalism, drive and resilience, problem solving, building relationships, delivering quality service, feedback and learning
• Problem solving – Query resolution related to a variety of issues is required on a regular basis
• Minimum 2 years of experience in leading, developing and coaching a team
• Application of internal process and procedures
• Experience of working directly with multiple countries and cultures in a finance capacity
• Understanding and application of US GAAP, particularly in relation to revenue recognition
• An understanding of Sarbanes Oxley compliance
• Knowledge of IFRS 15 is preferred
• Experience in Excel skill and Oracle Financials would be advantageous
• Experience of working in a Shared Service Centre Environment is an advantage
We are an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.