DevOps/Infrastructure Engineer
Are you ready to restore humanity to healthcare?
The Role
Iora Health is looking for a mid- to senior-level DevOps and infrastructure engineer to help us create and maintain the platform on which our industry-transforming technology operates. As a member of our platform team, you will work with application developers, security and compliance teams, IT, and external vendors to make sure that our underlying infrastructure is highly available, secure, and fault tolerant. Best of all, you will be instrumental in building the systems and culture of an exciting, fast-growing, mission-focused company that is working to fix the healthcare system one patient at a time. We believe in building a diverse team, and we strive to make our office a welcoming space for everyone. We encourage hard-working, resilient people from all backgrounds to join us.
The Team
Our platform team is a small group of operations- and infrastructure-focused engineers that have a broad range of responsibilities and expertise:
- Cloud infrastructure, provisioning, and automation
- Monitoring, observability, and metrics gathering
- Availability, redundancy, and capacity planning
- Security and compliance concerns
- Enabling DevOps by supporting tools such as CI and deployment
- Incident response and resolution
If this looks like a lot for a small team to be responsible for, fear not: our team is vigilant about maintaining work/life balance, as well as setting aside enough time to learn, to dive deep, and to do things the right way. Also, our Kanban process and dedication to automation give us enough flexibility to focus on only a few things at a time, meaning we’re not constantly jumping around projects or leaving things half done. If being a generalist and gaining experience in these areas is appealing to you, let’s talk!
Our stack, which we’re always working to update and improve:
- AWS: EC2 (CentOS Linux), VPC, S3, Lambda, RDS, RedShift, CloudWatch, CloudTrail, GuardDuty, SNS, SQS, CloudFront, Route53, and many others.
- Tools: Ansible, Packer, Docker, Ruby, Sensu/Uchiwa, fluentd, InfluxDB, Grafana, shell scripting, Git
- Services: Nginx, Unicorn, HAProxy, Elasticsearch, RabbitMQ, Resque, Postgres, Redis (Elasticache), Mirth, Monit, ThreatStack, SumoLogic, New Relic
While experience in a portion of these areas is ideal, we don't expect anyone to show up having skills and familiarity with all the above concepts, tools, and services. This is OK, because we believe that learning on the job is half the fun. For instance, you may be well versed in Puppet, Chef, Salt, or Terraform, and we welcome that outside experience -- it would mean that you have a lot to teach us!
Expectations
- You care deeply about fixing the US healthcare system from the ground up and contributing to the health and well-being of patients from all over the country. You are motivated by the fact that your daily work keeps people healthy and out of the hospital.
- You have a deep and well-honed instinct for automation. Anything not contained within automation makes you nervous, and you continually seek to have computers do the grunt work so you can focus on the good stuff. You are continuously learning new tools, patterns, and frameworks to make your job more effective and fun.
- Although infrastructure and operations are your forte, you are comfortable writing code when you need to. For instance, we write a lot of custom monitoring scripts and automation orchestration in Ruby.
- You’re passionate about creating best-in-class cloud platforms and infrastructure, but understand that sometimes it means contributing to the product code base in order to push the platform forward.
- You understand that engineering is a team activity, and are excited to collaborate and communicate as part of your work. You not only work well with your direct teammates, but others around the business as well. You communicate well in written and spoken English, with both technical and not-so-technical people.
- You value the mentorship of senior colleagues and look forward to having a mentor in place to guide your training and professional development. You also welcome feedback and guidance from teammates and leaders throughout the company. Additionally, you enjoy sharing your knowledge and experience with others.
- You are self-directed, confident, and able to work in a fast-paced startup environment. You stay on an even keel during course corrections and priority shifts while maintaining a sense of humor.
Experience
- We’re looking for someone with a minimum of 3 years of experience with creating and operating cloud environments, especially in AWS.
- Our ideal candidate understands the concerns and requirements of application developers, and most likely has not spent their entire career on the operations side. Perhaps they started out as a developer and then fell in love with the ops side.
About Iora
Iora Health is transforming health care, starting with primary care. We created a high-impact relationship-based care model that particularly benefits adults on Medicare and those who might need more attention. Our care model changes everything - the team, outcome-focused payment, customer service, and the technology that supports our care.
We know that when you invest in relationships with people, you help them live happier and healthier. Our patients get a team that respects and listens to them. We get paid to keep our patients healthier, and it works - we are successfully improving the lives of our patients while lowering costs.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status