About Kraken
As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.
About the Role
Kraken is a market leader in one of the most innovative and fast growing industries in the world. We are expanding and innovating throughout the company to support this rapid growth, and to ensure that we can effectively execute our ambitious short-, medium- and long-term plans for global product and market development.
The Regional Operations organization builds the business by ensuring global alignment of Kraken’s commercial goals and execution. Commercial Strategy Associates will play a critical role on a team core to Kraken’s global operating effectiveness. You will be expected to operate effectively in a highly cross-functional context, working directly with nearly every team and department. You will have a unique opportunity to positively influence the entire organization by driving initiatives that directly impact the company’s bottom line.
This role is remote.
Responsibilities
Report to the Commercial Strategy Manager to execute the global deployment of Kraken’s operating infrastructure and commercial strategySupport new market initiatives by providing cross-functional program management to ensure a seamless transition from strategic opportunity development to revenue realizationWork with Managing Directors, finance, compliance, and legal teams to execute initiatives that maximize regulatory, tax, and strategic partnership opportunitiesBuild business plans, financial models, and design operational flows across products and geographies outlining Kraken’s go-to-market path forward Develop recommendations to solve critical commercial strategy challenges using a data driven approachCultivate a deep understanding of operational best practices across regions and develop the corporate resources, processes, and standards to implement them across different theatersAnalyze trends, market behavior, and client acquisition drivers in order to coordinate with regional marketing teams and improve effectiveness of go-to-market outreachProvide regional input to the Commercial Strategy Manager and Managing Directors to enable the design of scalable, standardized global operational proceduresIdentify potential areas of inefficiency, redundancy, bottlenecked progress or scaling challenges between regional operating theaters, and devise and execute process improvements to address themRequirements
Bachelor’s degree3+ years experience in consulting, financial services, corporate strategy, program management, or an equivalent analyst positionStrong interest in and familiarity with both cryptocurrency and traditional financial industriesExperience in retail financial products, financial markets and derivatives products, or Web3 protocolsExperience and proven track record in business process management or operations roles in the financial services or technology industriesExperience navigating complex operational hurdles in hyper-growth companiesExperience in international markets and working across geographiesExcellent organizational and workload management skills, especially with respect to prioritization and proactive verbal, written and interpersonal communication skillsEntrepreneurial mindset with excellent attention to detail and follow throughStrong contextualization and second-order thinking abilityAbility to work a flexible full-time schedule to coordinate with global stakeholdersCreativity, adaptability, tenacity, a sense of urgency and a hands-on, roll-up your sleeves work ethicAbility to deconstruct convoluted problems and develop precise plans of actionNice to have
Knowledge of Lean principles, six sigma and/or business process management conceptsAdvanced user of Excel and Powerpoint, familiar with G-Suite equivalentsIntermediate or greater SQL proficiency a plusFinancial modeling backgroundMBA preferredWe’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto!
As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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