Deposit Operations Specialist - Kraken Bank

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about 3 years old

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About Kraken

As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.

About the Role

Now we’re building a new type of regulated bank institution to service both digital assets and traditional financial services.

The Deposit Operations Specialist will assist in the overall performance of the bank's deposit operations and related budgetary goals as established by the bank. The Deposit Operations Specialist will be responsible for processing incoming and outgoing payments for the bank, research and respond to any related inquiries received from other banks or financial institutions, and follow loss prevention procedures for all payment activity

While we have a preference for candidates who are local to Wyoming, we are open to considering a fully remote position for the right person. Relocation assistance is available to those who are open to relocating to Wyoming.

Responsibilities

  • Assist with the completion of the daily deposit operation functions for the bank including, but not limited to: ACH and check processing and return handling, wire transfer processing, overdraft program, dormant account monitoring and escheatment, IRA account processing and review, end of year tax reporting, statement rendering, returned deposited items, account research requests, deposit account reviews and corrections, returned mail, foreign checks processing and IOLTA processing
  • Support Sr. Deposit Ops Specialist with managing deposit related core system parameters, including product rate changes and the development of new products and services at the request of management
  • Delivers operational, technical and functional expertise in the development of departmental policies and procedures. Continually evaluates policies and procedures to ensure maximum efficiency and adjust when necessary
  • Troubleshoots service issues and coordinates with various departments if necessary in the identification and resolution of operational issues. Identifies situations impacting customers to determine and implement solutions in a timely manner to service both internal and external customers
  • Responsible for all deposit product government reporting, corrections, and customer research inquiries. Ensure completion of all court ordered subpoenas and summons. Maintains files for these types of requests
  • Assist with documentation requests for federal, state, financial and internal auditors
  • Cross-train in all Deposit Operations positions in order to provide backup capabilities and to provide support in all functions of the department.

    • Requirements

  • 2+ years experience within a Deposit Operations department in a financial services environment
  • Extensive knowledge of deposit related regulations such as Reg D, E, CC, DD, as well as ACH rules, check processing rules and wires
  • Must be detailed oriented in interpreting, analyzing, monitoring and reporting information
  • Ability to effectively complete multiple tasks and projects simultaneously.
    • We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. 

    As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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