Director, Recruiting Operations

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About Kraken

As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.

Role

You will be responsible for building and operationalizing world class hiring infrastructure across our organization, delivering a ‘0 to 1’ transformation that will enable Kraken to scale rapidly and at quality. 

This role will suit an organizer of chaos who is obsessed with detail and consistency, yet can balance the needs of an evolving business to ensure we achieve incremental, continuous improvement through iteration. We believe Recruiting is a product which must be well designed to delight our customers, taking an Agile approach to ensuring we achieve this. We make hiring easy to understand to unlock the potential of all Krakenites to contribute as part of an ecosystem, with modern frameworks and deep partnerships underpinning everything.

Impact

Over the next two years, you can expect to have achieved the following:

- Built a world-class, modern RecOps function from scratch to become the circulatory system for hiring 
- Made it possible for the business to more than double in size from our current 2,300 Krakenites
- Led major, cross-functional transformation projects to level-up the hiring ecosystem
- Implemented industry leading assessment techniques and best practices at scale for a remote-first company
- Introduced an interconnected suite of ‘best in class’ systems and tools, creating hyper efficiency and efficacy
- Developed seamless analytics and reporting, allowing data driven insight to flow freely around the organisation
- Designed a plethora of fundamental, low-friction processes with an emphasis on automation
- Architected an enviable standard and support for candidate experience which follows the sun for business continuity

This list is not exhaustive.

Competencies

  • Substantial recruitment experience within a reputable fast-growing technology/product business against ruthless competition
  • Impactful experience as a strategic and operational leader of hiring teams, preferably Recruiting Operations
  • A project managers mindset, ideally with competent knowledge and application of delivery frameworks and methodologies such as Agile  
  • Steadfast organizer of chaos, able to prioritise and deploy resources for maximum effectiveness 
  • Champion of data-driven insights balanced with an instinct for improvement 
  • Deep appreciation and respect for the fundamentals of talent acquisition, but creative, curious and innovative when considering modern tactics
  • Influential and convincing communicator with compelling business partnership/stakeholder management skills
  • Empathetic, emotionally intelligent, motivated and passionate
  • Highly resilient, relentless and cheerful in the face of adversity
    • Location Tagging: #US #EU #LI-AN1 #LI-Remote #Canada

    We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. 

    As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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