Product Manager, Community- Cryptowatch

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About Kraken

As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.


Help us scale Cryptowatch, Kraken's professional charting and trading platform. Cryptowatch has grown organically from a tiny weekend project to a popular real-time cryptocurrency charting and trading platform which people rely on all over the world. We are seeking talented individuals to help us expand the product in new directions. There's rarely a boring day in crypto, and we're looking for people who want to be part of this exciting ecosystem!


About the Role:

You will be helping build a trading community on Cryptowatch, allowing users to build a presence on our platform and learn from each other.
You will report to senior product leadership at Cryptowatch.

Responsibilities:

  • Work with a global, remote team of engineers to build online community features
  • Develop product strategy and roadmap using input from customers, internal stakeholders, and competitive analysis
  • Plan feature releases and see them through to completion
  • Unblock blockers and push implementations forward through to deployment
  • Keep an eye on the industry and emerging trends in online trading communities
  • Use your own skills or enlist the skills of your many talented colleagues to satisfy all product planning requirements connected to the SDLC
  • Collaborate with people across the company to advance our team’s products. Support others in the advancement of their products as well
  • Keep track of the health and success of our products by listening to customers as well as to other Kraken colleagues
  • Watch the numbers and be scientific in your measurements and reporting. Drive the creation of new insights by using our talented data team
  • Evaluate new product opportunities and bring forward proposals for improvement
  • Develop product documentation including specifications, wireframes, and process flows

    • Requirements:

  • Experience working with back end engineering teams
  • Experience developing or managing an online community
  • 2 - 4 years of relevant product management experience
  • Knowledge of the cryptocurrency exchange space
  • Solution oriented, highly-motivated and proactive self-starter 
  • Strong grasp of information architecture and user experience best practices
  • Well-rounded interpersonal skills, and experience interacting with diverse personalities
  • Deep understanding of project management principles and best practices
  • Excellent communication & presentation skills, both written and verbal
  • Self-starter, with a passion for learning, teaching and building businesses
  • Thrive in a fast paced environment, using your organizational skills to always keep team goals in focus

    • A strong candidate will also:

  • Have experience using Confluence and Jira
    • We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. 

    As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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