Systems Administrator

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About Kraken

As one of the largest and most trusted digital asset platforms globally, we are empowering people to experience the life-changing potential of crypto. Trusted by over 8 million consumer and pro traders, institutions, and authorities worldwide - our unique combination of products, services, and global expertise is helping tip the scales towards mass crypto adoption. But we’re only just getting started. We want to be pioneers in crypto and add value to the everyday lives of billions. Now is not the time to sit on the sidelines. Join us to bring crypto to the world.

The Strategy and Programs team within KX (People) works across all areas of the function with a focus on Talent Acquisition and Talent Management to lead or support efforts that will be instrumental in finding and hiring future Krakenites. There’s a lot to do and some of the efforts include supporting the build out of new people functions, rethinking every current processes end-to-end, evaluating our current technology stack, and leading implementations/integrations. While efficiency and effectiveness is the goal, the most important part is any decision the team makes considers and preserves what makes Kraken such a unique and special place to work.

What will you be doing:

  • Manage tier 1 support for Talent team managing tickets to answer questions, access requests, troubleshoot
  • Handle configuration changes and security groups for various tools/systems, monitor and perform periodic audits
  • Collaborate with project team to evaluate and implement new solutions
  • Work closely with Enterprise Solutions team, IT, and external vendors to support systems
  • Who you are:

  • Experience supporting tools or systems from a ticketing queue or help desk
  • Experience working with technical teams, external vendors, and/or senior management
  • Experience supporting non-technical teams
  • Experience with HRIS such as Workday and experience with ATS such as Lever, Greenhouse, SmartRecruiters, Workday Recruiting

  • Nice to haves:

  • Knowledge of recruiting or HR processes and policies
  • Experience working with other HR tech such as Gem, eightfold, HackerRank, GoodTime
  • Experience with RFP process or system implementations
  • Experience with Notion, JIRA, G Suite, and Slack
  • Experience working in both small to medium size companies (under 5,000 employees) and large companies (over 25,000 employees)
  • Location Tagging: #US #LI-Remote #LI-NT1

    We’re powered by people from around the world with their own unique and diverse experiences. We value all Krakenites and their talents, contributions, and perspectives, regardless of their background. 

    As an equal opportunity employer we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. 

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