Lob was built by technical co-founders with a vision to make the world programmable.
We offer two flagship APIs (print & mail and address verification) that enable companies to send postal mail as effortlessly as sending emails. Lob is venture-backed by the most reputable investors in tech, and we are rapidly growing our team to shape the future of our company and meet the demands of a quickly growing customer base and dynamic product offerings.
As a proud Pledge 1% company, we’re committed to leveraging our product, partnerships, and people to drive positive social impact through Lob.org, and are on a mission to make direct mail more sustainable.
As a Supply Operations Manager you'll...
- Drive key supplier network business operations processes - volume allocation on all raw material with a focus on pricing and fostering long lasting relationships.
- Conduct in-depth analysis of supply delivery network performance and develop deep understanding of value drivers to identify improvement areas and opportunities
- Build and manage financial/operational tools for the supply delivery network.
- Vey and On-board new suppliers that would help secure Lob’s supply chain without incurring any higher cost to Lob.
- Establish a sustainability and diversity standard for Lob’s Supplier Delivery Network.
- Own and manage quality testing and assurance processes for the Supply Delivery Network to ensure that all Partners can run these sources for raw materials.
- Being able to make decisions effectively with supplier selection(s) to ensure the highest of quality.
- Communicate effectively across all levels (within the team, to cross-functional partners and leadership)
- Develop a deep understanding of supplier, process, and technology to build a system that combines these elements in the optimal way to drive a constant supply chain for Lob and its customers.
For this role, we're looking for...
- 3-5 years of professional experience with at least 2 years in a business operations, project management, implementations, or similar role
- Supply chain, procurement, or sourcing experience is preferred
- Strong analytical skills - ability to work with raw data, formulate hypotheses, test them and draw insights
- Exceptional communication skills, confident speaking to internal and external individuals across all levels
- Excellent interpersonal skills, a strong team-player
- Ability to grasp new business concepts quickly and desire to develop industry expertise
- SQL knowledge is a plus, but not required
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We offer remote working opportunities, unless otherwise described in the job description, in AZ, CA, CO, DC, GA, HI, IL, MA, MD, MI, MN, NC, NV, NH, NY, OH, OR, PA, TX, UT, and WA. You can also work onsite at our San Francisco headquarters.
If you are looking for a progressive, fun-spirited, and mentally stimulating environment, come join us at Lob!
We’re not just building a platform to make the world programmable. We’re also designing a great place to work, and a ground floor opportunity as an early member of the Lob team; you’ll directly shape the direction of our company.
Perks
- Health benefits for you and your dependent(s)
- Medical Flexible Spending Accounts (FSA)
- Flexible vacation policy
- Wellness program
- Paid parental leave
- 401K
- Paid volunteer time off to support the organizations you care most about
- Commuter & Parking benefits (includes monthly stipend) for those based out of our San Francisco office
- Free lunch, snacks and dinner when working at our San Francisco office
- Dog-friendly San Francisco office
- Allowance for in-person team meetings (all flights and accommodations covered) for those not based out of our San Francisco office
- Home-office setup and phone/internet stipend for those not based out of our San Francisco office
Our Commitment to Diversity
Lob is an equal opportunity employer and values diversity of backgrounds and perspectives to cultivate an environment of understanding to have greater impact on our business and customers. We encourage under-represented groups to apply and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or criminal history in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.