About Us

LogicMonitor is the leading fully automated, cloud-based infrastructure monitoring and observability platform for enterprise IT and managed service providers.

We love going to work and think you should too. We are customer-obsessed, work as one agile team, and strive to be better every day while building trust.  These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other.

Our office is situated in the beating heart of Singapore at 9 Battery Road, close to Raffles Place. We are looking for you to bring your expertise, drive, and passion as we expand our global presence and achieve record-breaking success.

LogicMonitor is an equal opportunity employer. We’re committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We encourage all people to come as they are.

We operate with integrity, esteem diversity and treat each other fairly and with respect. We strive to find our own versions of personal and professional harmony through community building and holistic growth. We hear time and time again that our awesome people are a huge part of why LMers chose LogicMonitor, love their teams, and choose to stay.

To learn more about life at LogicMonitor, check out our Careers Page.

What You'll Do 

The role of the ASEAN Channel Account Manager at LogicMonitor is to help build additional routes to market through channel partners and complimentary vendor partners. With a reseller and/or referral partner network we will sell with these partners to businesses and service providers. You will be responsible for identifying new partners and helping to on-board and manage those partners.

You will be responsible for all aspects of partnership including business development with the partners, partner marketing activities (in conjunction with our marketing team) and also managing the sales cycle from initial conversation, through demo to contract sign off with the support of the LogicMonitor Sales Team.

In terms of complimentary vendor partners, we are looking to build meaningful partnerships with other vendors with complimentary technology offerings that we can team-up with to sell to each other's customers

You will have experience in managing sales through partnership organisations, delivering results through third parties but also ideally in managing sales cycles on your own. Your background will be in a software sales role managing a channel partner network with responsibilities for on-boarding of new partners as well as the full sales cycle.

You will be an extremely positive individual who sees challenges as opportunities and has the ability to motivate and lead by example. 

Here's a closer look at your duties in this key role:

• Drive and own Channel originated deals for ASEAN region for LogicMonitor
• Understand the LogicMonitor platform and modules to a technical level and be prepared to answer questions and help customers to optimise & customise their use of LM within their business
• Be confident presenting LogicMonitor to partners and their prospects as well as at trade shows
• Record all sales activity in Salesforce and deal review sheets, providing accurate sales forecasts to the business on a weekly basis
• Identify and recruit new resellers to help deliver new business sales via those channel partners
• Engage with key contacts at each partner and partnership managers, enable partner salespeople to competently deliver the LogicMonitor pitch, manage their pipeline and lead development activities. 
• Help build relationships with between partner salespeople and the LM Sales team where appropriate
• Identify strategic accounts which have capacity for growth into new departments or geographies
• Use the Vista Value Selling method to manage your sales pipeline alongside deal review sheets for larger opportunities
• Manage growth sales opportunities from start to finish: Taking the prospect from initial conversation through requirements analysis, demo, PoV and contract negotiations
• Be prepared to work with other teams like sales, customer success, presales and tech support to respond to complex queries and requirements

What You'll Need:

• Bachelor's Degree required 
• 5-7+ years of selling success within software industry
• 3+ years channel account management experience. 
• Strong knowledge of managing a complex sales cycle
• Proven track record of consistent over-achievement of sales/channel sales in software industry
• Motivated self-starter, able to work autonomously as well as part of a team
• Excellent communication skills with a solid grasp of the English language both written and verbal with competent presentation skills
• Proven experience of negotiating new business opportunities