About Us:

LogicMonitor is the leading SaaS based performance monitoring platform for enterprise IT.

We are a company of fun-loving, hard-working achievers. We love going to work and think you should too. We hold our company culture near and dear — we are customer-obsessed, work as one team, and strive to be better every day. These are our core values. So it's no surprise that we work hard and genuinely have fun working with each other to achieve great things together.

LogicMonitor is an equal opportunity employer. We’re committed to creating an inclusive environment for all our employees, where different backgrounds and perspectives are valued and encouraged - regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

We operate with integrity, esteem diversity and treat each other fairly and with respect. And we’re doing that while nurturing consideration for humanity. We give back to our community and encourage all people to come as they are and find their own version of personal and professional harmony here. We hear time and time again that our awesome people are a huge part of why LMers chose LogicMonitor, love their teams, and choose to stay.

You'll be working in the central business district of Pune, India. When you join LogicMonitor, you’ll be working alongside some of the brightest minds in one of the fastest growing global software firms. We are looking for you to bring your expertise, drive, and passion. This is your chance to join us on our journey as we expand our global presence and achieve record-breaking success.

What You'll Do: 

LogicMonitor's IT Systems Engineer owns the design, uptime, stability, security, and performance of all corporate office technology. They will architect and enforce LogicMonitor policies and procedures in relation to the proper use of corporate technology to support scalable, reliable, and automated networks spanning global offices, a physical data center, and Amazon Web Services.

Here's a closer look at this key role:

• Play critical role in creation and support of all IT infrastructure
• Contribute to the planning and design of network infrastructure
• Architect and administer network infrastructure in the cloud, in offices, and datacenter
• Architect and administer wireless and remote network access
• Setup and administer Office Wi-Fi
• Configure and administer network hardware. Ex: Firewalls, switches, access points.
• Be the gatekeeper for company tools making sure proper access is granted and restricted.
• Work closely with the IT team as a mentor and escalation point.
• Contribute to business continuity planning by creating runbooks and assist in the event of outages
• Provide remote support for other offices & be available for global offices in the case of an emergency
• Maintain high standards in organization and cleanliness of our server rooms.
• Contribute to LogicMonitor AV needs as needed (e.g. webinars, company wide trainings, sales meetings, etc)

What You'll Need:

• Bachelor's degree in technical field desired or equivalent experience
• 5+ years’ experience in information technology in a global high-tech environment
• Solid fundamental networking knowledge (routers, switches, wireless, VPNs, firewalls, etc)
• Experience with building infrastructure in AWS, MS Azure, and GCP, including RBAC and networking with multiple environments
• Experience with Linux operating systems
• 5+ years networking experience in data centers, offices, and cloud infrastructure
• Familiarity with cisco and fortinet devices
• Able to speak and understand English at a high level and an excellent overall communicator