About the team:

The Compliance Operations team takes care of all operational aspects of compliance related matters for Luno's global business. Our mission is to create a world class compliance experience for Luno as well as our customers. We make sure we have the processes and information available that enable us to truly know our customers, we monitor for any external red flags customers may carry when they use Luno and we deal with any questions our business or customers may have on what good looks like. We operate in regional teams all over the world with our central team in South Africa.

The role in a nutshell:

You will form part of the global Compliance Operations team and will be based in Connecticut, United States, reporting to the Compliance Operations Team Lead in Cape Town. Our Compliance Operations team looks after our global business and consists of a growing team of enthusiastic, energetic Lunauts. You will have a specific focus on our United States compliance operations. You will work in a fast paced environment, collaborating with other business units, including Engineering, Product and Legal teams, servicing the business on an international level together with the teams from South East Asia, Africa and Europe.

Your mission will be:

• Supporting our Compliance Team Lead with the planning and oversight of day to day compliance operations team tasks in the US;
• Reporting on and presenting periodic compliance related data, including progress reports, SLA’s etc;.
• Supporting Luno’s compliance efforts across the United States;
• Following Luno’s policies and procedures to ensure compliance with regulations, including but not limited to BSA-Anti Money Laundering (AML), OFAC, USA Patriot Act and other relevant Financial Crime regulations;
• Assisting in the implementation of new regulations or changes to existing regulations;
• Support the business with compliance operations related queries, including triaging of received queries and resolution of questions pertaining to Luno’s policy/procedures;
• Leading the day to day activities pertaining to Luno’s processes for ongoing and enhanced due diligence;
• Conducting monitoring and reviews of customers and researching, organising, filing and documenting the outcomes of the reviews;
• Reviewing potential sanctions and political exposure matches identified on customers;
• Supporting our engineers and Compliance Operations lead with the automation of controls and refresh automation;
• Collaborate with the wider Financial Crime team to support ongoing investigations and queries;
• Supporting external compliance audits, reviews and applications;
• Responding to regulatory requests and assisting the legal team in requests from law enforcement pertaining to money laundering;

A little about you:

• University degree from a recognised tertiary institution
• A minimum of 5 years work experience in AML/CFT related field
• ACAMS certification
• Strong analytical mindset
• Ability to adapt within a fast-paced environment
• Strong attention to detail, report writing and documenting outcomes of investigations
• High proficiency in English
• Entrepreneurial, strong sense of responsibility and very high level of integrity
• Solid interpersonal, communication and negotiation skills
• Friendly, transparent, articulate and driven to succeed
• Familiarity with crypto-currencies will be highly advantageous
• U.S. Military Veterans are encouraged to apply

Life at Luno:

• Forward-thinking and ambitious team that values diversity, hard work, and the continuous quest for excellence.
• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Improve body and mind, with excellent private medical insurance.
• Free training courses on Udemy and CodeAcademy.
• 0 fees with Luno from the day you start.
• Generous maternity / paternity and even paw-ternity for your furry friend.
• Annual Inspiration Day.
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts.
• Free lunch and snacks.
• Free access to Headspace – a full library of guided meditations, sleep stories, and music.

About us:

Luno makes it simple to buy, store and explore crypto. More than 10 million people have chosen to invest in crypto with Luno using our platform, which is available on Apple, Android and as a desktop experience. We’ve enabled over $52bn of transactions and we securely store over $1bn for our customers around the world.

Our mission is to put the power of crypto in everyone's hands because we believe that giving people access to a robust and fair financial system is a basic human right. We are with customers at every step of their investment journey with clear, jargon-free information and an easy-to-use app experience that helps people get started from as little as $10.

In order to make crypto accessible to everyone, everywhere, we’re on the ground in more than 40 markets across North America, Africa, Asia and Europe. We are registered with all local financial intelligence authorities and proud of our strong AML measures and world-leading compliance teams. All the crypto we store for our customers is regularly verified by independent auditors. Luno is the trusted guide that will bring crypto to over 1 billion people by 2030.

We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.