At Lyft, community is what we are and it’s what we do. It’s what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring.

The Associate Tools team's mission is to deliver best-in-class tools to enable our customer support associates to accurately and efficiently provide help for our drivers and riders. You'll work alongside our support associates and play a key role in building trust, empathy, and communication between engineering and support. You’ll design and build new tools to improve the support workflow, collaborate with associates to optimize our current tools for high-impact use cases, and assist in triaging and fixing critical production bugs.

Frontend Engineers at Lyft build and own innovative web applications using advanced JavaScript, CSS, and HTML, with a desire to achieve exceptional design fidelity, usability, accessibility, and performance across both desktop and mobile browsers.

Projects will require close collaboration with other teams and orgs, working closely with product managers and designers, other engineers and stakeholders. These projects may occur simultaneously, so you must be able to juggle multiple concurrent initiatives. We will also expect you to advocate for sound frontend standards to engineers, designers, and management.

Responsibilities:

• Be part of an inclusive, collaborative team that embraces pairing, healthy discussions and supports each other in their goals
• Collaborate with cross functional teams on new and emerging technologies, determining how they will integrate into current and evolving infrastructure
• Unblock, support and effectively communicate cross functionally in order to achieve results
• Help define the team roadmap and architecture based on technology and business needs
• Evangelize appropriate tech and engineering best practices, and occasionally give internal or external tech talks
• Leave the code in a better state than when you found it (progressive refactor)
• Participate in code reviews to ensure code quality and distribute knowledge
• Go home knowing that your work today is meaningfully improving the lives of every Lyft driver and rider

Experience:

• Must have 5+ years of software engineering industry experience
• Advanced knowledge of JavaScript, CSS, and HTML
• Experience working with modern JavaScript frameworks, like React
• Experience working with design systems (e.g. Bootstrap, MaterialUI)
• Experience with unit, integration, and end-to-end testing
• Experience working cross-functionally with Product and Design
• Good understanding of web performance and how browsers and DOM work

Nice-to-haves:

• Contributions to open source projects
• Experience with web asset optimization and content delivery networks
• Proficiency with the Unix command line interface
• Proficiency with TypeScript, Python, Go, and/or Bash

• Familiarity with Docker and containerized computing
• Experience using web build tools, such as Webpack, Gulp, and Grunt
• Proficiency with Git or other distributed version control systems
• Proficiency with browser developer tools

Benefits:

• Great medical, dental, and vision insurance options
• In addition to 11 observed holidays, salaried team members have unlimited paid time off
• 401(k) plan to help save for your future
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Monthly commuter subsidy to cover your transit to work
• 20% off all Lyft rides

Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records.