At Lyft, community is what we are and it’s what we do. It’s what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring.
Lyft is looking for an experienced and values driven leader to join as our Head of Employee Relations and Workforce Policies. In this role, you will drive Lyft’s success by bringing your employee relations expertise to Lyft’s leadership team and helping us maintain our culture as we grow. You will provide thought leadership in developing Lyft’s workplace policies and practices, strengthen managers and team members through training and coaching, and roll up your sleeves to tackle investigations. The ideal candidate will have a proven ability to make sound judgment calls and display the highest level of responsibility, confidentiality, integrity and professionalism. If you’re a subject matter expert, a pro at issue resolution, calm under pressure, a great collaborator and skilled at communicating, we’d like to talk to you!
Responsibilities:
- Develop and maintain Lyft's workplace policies and practices in close partnership with Lyft's Legal and People teams
- Lead a team of high performing Employee Relations Managers
- Conduct and lead complex investigations related to employee claims and advise leaders and HR Business Partner teams
- Conduct HR investigations and own them end-to-end; ensure they’re handled consistently across the company
- Provide counsel and coaching to managers and team members at an individual level, and by developing training offerings that can scale
- Act as a true thought leader by understanding key internal and external trends in employee relations, and proactively driving continuous improvement across the company
- Interprets policies and procedures, incorporating knowledge of state and federal employment laws. (i.e. ADA, FMLA, EEO) and practices and provides recommendations to resolve complex employee relations issues
- Work with leaders and employees to establish and maintain a positive work environment, which encourages the full use of diverse talents and abilities; act as an employee advocate; help drive various corporate and division business initiatives
Experience:
- 10+ years of HR experience; experience in employee relations, inclusion and diversity, or HR business partner roles preferred
- 5+ years as a people manager effectively developing and leading high-performing teams
- Bachelor’s degree
- Strong working knowledge of state and federal employment laws including but not limited to, FMLA, ADA, FLSA, NLRB, Title VII
- JD or advanced degree preferred
- Experience building and improving workplace policies and practices
- Proven ability to track, prioritize and drive multiple concurrent projects
- Strong problem-solver, with ability to thrive in a fast-paced startup environment
- Extremely attentive to detail, with superb oral and written communication skills
- Highest level of integrity and management of confidential information
Benefits:
- Great medical, dental, and vision insurance options
- In addition to 11 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
- 401(k) plan to help save for your future
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Monthly commuter subsidy to cover your transit to work
- 20% off all Lyft rides
Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records.