At Lyft, community is what we are and it’s what we do. It’s what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring.

The Support Operations Financial Analyst Intern will join an exciting team tasked with ensuring customer experience’s strategy aligns with Lyft’s overall financial goals.  You will contribute to efforts to project, procure, and monitor investments to provide and scale a world class customer experience.

Responsibilities:

• Learn how to create predictive models to quantify, project, and reconcile daily, weekly, monthly, quarterly, and annual spend relative to budget, initiative, and outcome.
• Help to maintain a rolling forecast to cost associated to Headcount, Refunds/Coupons, Technology, and other variable based spend associated to the global Customer Experience organization.
• Collaborate on analysis of complex business problems and issues using data from multiple data sources to provide insight to decision-makers for the identification of strategic and tactical opportunities to reduce spend.
• Assist in ROI analysis relative to technology and/or process optimization initiatives.

Experience:

• Currently pursuing a Bachelor’s degree in business, finance, accounting, economics, math  or other business related field with anticipated graduation in 2021
• Must be returning to school after the internship
• Ability to simplify and package large amounts of complex information in order to identify key trends and opportunities for financial improvements
• Interpersonal and team skills with the ability to effectively communicate, influence, and engage peers
• Intermediate to advanced Google Sheets / MS Excel capabilities; comfort with some or all of the following: vlookups, hlookups, nested If statements, Index/Match, sumifs
• Comfortable working in a fast-paced and ever changing environment
• Aligns with Lyft’s Core values:  Make it Happen, Uplift Others, and Be Yourself

Benefits:

• Great medical, dental, and vision insurance options
• In addition to observed holidays, paid time off
• 401(k) plan to help save for your future
• Monthly commuter subsidy to cover your transit to work
• 20% off all Lyft rides

Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records.