At Lyft, our mission is to improve people’s lives with the world’s best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

Lyft understands that the future of a seamless, amazing mobility experience requires more than a great app and great drivers. It also requires a great vehicle. This is why we’ve reimagined our Driver Hubs to include new vehicle services that will not only improve the experience for our customers, but also reduce some of the challenges that come with being a driver. Our in-house Driver Service Centers, where drivers will get high quality, affordable maintenance and repair with lightning speed will build quickly. As a Process Engineer you will report into our Operations Repair Manager. You will be an essential part to produce repair processes in our growing Driver Service Centers.

Responsibilities:

• Responsible for OEM and Lyft system integration on Repair Procedures/bulletins/Process
• Create warranty and recall programs and repair procedures in accordance with OEM Guidelines
• Follows up with the factory and distributors regarding updates, technical bulletins, service bulletins
• Prepare and issue Technical Documentation to Lyft Service Centers
• Prepare and issue list of equipment and tooling to perform Procedures
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties
• Other duties as assigned

Experience:

• Degree in a quantitative field statistics, economics, applied math, operations research or engineering OR 5+ years of experience in the automotive industry
• Experience with automotive repair systems strongly preferred 
• Experience with automotive parts (identification, inspection, classification of component groups, etc.) strongly preferred
• Automotive vehicle knowledge, regarding repair procedures, methods, and equipment strongly preferred
• Proficient in Microsoft Word
• Excellent verbal and written communication skills

Benefits:

• Great medical, dental, and vision insurance options
• In addition to 11 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
• 401(k) plan to help save for your future
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Monthly commuter subsidy to cover your transit to work
• 20% off all Lyft rides

Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records.