Lyft’s mission is to improve people’s lives with the world’s best transportation. We care deeply about the people we work with and the communities we serve. To create the world’s best transportation, we start with our own team by creating an open, inclusive, and diverse organization.
Lyft is looking for an energetic team-player, who has a background in bike, scooter and vehicle service repairs to join the Lyft Bike & Scooter team. You will work with Lyft Bike and Scooter markets to ensure over operational excellence in maintenance of rideables such as bikes and scooters.
As the Rideable Maintenance Operations Associate, you’ll be responsible for training service mechanics on bike and scooter maintenance standard operating procedures, as well as monitoring the quality of both in-house and contracted repair operations through quality checks in certain markets.
If you share our vision for transportation that empowers local communities, reduces our environmental footprint and brings people together, we’d love to meet you!
Responsibilities:
- Document and refine inspection and maintenance processes for bicycle and scooters through standard operating procedures (SOPs) and repair manuals
- Conduct “train the trainer” sessions with local markets on bike and scooter repair and maintenance procedures
- Perform quality checks in certain markets and troubleshoot quality issues with local teams, as necessay
- Assist with spare parts planning with internal teams
- Execute major operational projects including fleet retrofits and component level outsourcing (e.g. wheel rebuilding)
- Coordinate with internal teams on operational tooling to support maintenance activities
Experience:
- 2+ years of work experience in a fast paced environment.
- Hands on electro-mechanical experience necessary
- Strong analytical and communication skills
- Strong problem structuring and solving skills
- Ability to travel 50% of the time
Benefits:
- Great medical, dental, and vision insurance options
- In addition to 11 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
- 401(k) plan to help save for your future
- 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
- Monthly commuter subsidy to cover your transit to work
- 20% off all Lyft rides
Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records.