Technical Program Manager, IT

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At Lyft, a community is what we are and it’s what we do. It’s what makes us different. To create the best ride for all, we start in our own community by creating an open, inclusive, and diverse organization where all team members are recognized for what they bring.

Technical Program Managers at Lyft drive large cross-functional initiatives, leveraging strong leadership, planning, communication, and collaboration skills. Our TPMs are problem solvers who make things happen around them by setting clear goals and inspiring teams to deliver. TPMs at Lyft are able to balance being both strategic and tactical and do what it takes to successfully deliver key programs that have a material impact on the business.

We are seeking a highly skilled, multi-faceted Technical Program Manager with IT and business systems experience. In this role you will collaborate within engineering and across the business functions company on programs that strengthen our infrastructure.

Responsibilities:

  • Lead iterative delivery of key strategic cross-functional programs from concept to ship, through focus, transparency, communication, visibility, and accountability  
  • Own regular program communication, unblock teams and build partnerships with internal engineering teams, product managers, Finance, HR, Enterprise
  • Partner with business leadership to build highly collaborative teams and to enhance communication across teams and stakeholders
  • Develop standards, processes, and documentation to improve best practices & compliance -- including reviews, awareness, education and process controls
  • Partner with engineering teams to develop features in a way that upholds our standards in security, privacy, infrastructure and financial reporting
  • Manage interactions w/ 3rd parties SaaS vendors
  • May participate in Lyft’s new office/driver hub expansion projects

Experience:

  • 4+ years as a TPM, product manager, or a relevant consulting role
  • Experience leading cross-functional teams to deliver large, complex projects iteratively with multiple dependencies and constraints, in a highly dynamic and agile environment
  • Proven ability to operate effectively and autonomously across multiple teams in situations of extreme ambiguity, with only high level direction
  • Experience building roadmaps, release plans, project plans with a thorough understanding of dependency management
  • Technical knowledge of corporate business systems (Workday, Oracle, Netsuite) as well as domain expertise
  • Experience with data warehouses and analytics tools such as Tableau, Anaplan
  • Hands-on experience in an engineering or technical role delivering solutions
  • Skilled in business process optimization, risk management, business risk analysis and making complex business/risk trade-off recommendations and decisions
  • Able to communicate at all levels from engineer to partner to C-level executives
  • Able to influence, negotiate and inspire others in a matrixed environment
  • Excellent organization, planning skills, and attention to detail

Benefits:

  • Great medical, dental, and vision insurance options
  • In addition to 11 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
  • 401(k) plan to help save for your future
  • 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
  • Monthly commuter subsidy to cover your transit to work
  • 20% off all Lyft rides

Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records.