At Lyft, our mission is to improve people's lives with the world's best transportation. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

Lyft understands that the future of a seamless, amazing mobility experience requires more than a great app and great drivers. It also requires a great vehicle. This is why we’ve reimagined our Driver Hubs to include new vehicle services that will not only improve the experience for our customers, but also reduce some of the challenges that come with being a driver. Our in-house vehicle service centers, where drivers will get high quality, affordable maintenance and repair with lightning speed will be building out quickly. 

As a Vehicle Service Technician 3 at Lyft you will report into our Vehicle Service Manager and will be responsible for the learning, execution, certification and improvement of our work standards and processes, which are an integral part of our overall vehicle service system. Your role as a member of our team, as is everyone's, is to focus on the improvement of the whole system, so that our customer is better served. This work requires teaming, respect, problem solving and collaboration with all parts of our organization, always keeping our customers and fulfillment of their needs as the target. The work is to better understand how your work affects all the other pieces of the process, so that when all work interacts, better outcomes are created.

Responsibilities:

• Act as the highest quality vehicle maintenance, diagnostic, and service technician 
• Perform all diagnostic and repair procedures including driver interactions at intake 
• Provide training, assistance, and mentoring of technicians 
• Clean and detail vehicles, as needed
• Use a logical, structured approach towards finding solutions to problems
• Maintain a clean and safe work environment on a continuous basis and comply with Lyft’s repair,  safety, and regulatory guidelines 
• Maintains and executes system standards and visual management
• Achieves ongoing technical and process training and certification
• Responsible for performing and documenting daily equipment inspections and ensuring equipment is ready for use
• Operate a variety of hand, power, and shop tools
• Partner with team members to drive efficiency and resolve complex issues

Experience:

• 4+ years of automotive experience with hands-on service, maintenance, or collision
• Has worked professionally in the field with new vehicle dealer services
• Knowledge of methods, techniques, parts, tools, and materials used in the collision repair of vehicles
• Has advanced knowledge and experience in automobile repairs
• Capable of OBD II Diagnostics 
• OEM, ASE, or ICAR certifications preferred 
• Must have a basic level of computer proficiency
• Must have a valid unrestricted driver’s license
• Have and maintain a satisfactory driving record and be insurable under Lyft's policy
• Ability to lift 20lbs
• Ability to use basic hand tools
• Capable of standing, walking, and completing physical activity ~8 hours per day

Benefits:

• Brand new, state of the art equipment provided
• Great medical, dental, and vision insurance options
• In addition to 11 observed holidays, salaried team members have unlimited paid time off, hourly team members have 15 days paid time off
• 401(k) plan to help save for your future
• 18 weeks of paid parental leave. Biological, adoptive, and foster parents are all eligible
• Monthly commuter subsidy to cover your transit to work
• 20% off all Lyft rides

Lyft is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Lyft does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Lyft will also consider for employment qualified applicants with arrest and conviction records.