GPS Tracking Project: Tier 2

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over 3 years old

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Stay on Track With this Great Project!

A great company is bringing their GPS tracking service to the US and is looking for a stellar customer support team to make that transition a great success! Join the team and help customers with all of their fleet tracking needs. Do you see yourself as a skilled Tier 2 CS agent with a knack for handling professional conversations? We’re looking for you!

Ideal Skills Needed:

  • Previous CS experience
  • Familiarity with Zendesk
  • Experience with ticket, chat, and phone support
  • Strong written and verbal communication skills
  • Ability to craft freehand responses
  • Minimum 10 hours per week
  • 90-day project commitment
  • Quiet workspace for taking calls
  • Has phone that can be used to access client's app
  • Can start orientation ASAP!
  • Hours:
    Monday-Friday, 7 am - 3 pm PST

    To Apply:
    Click the "Apply For This Job" link on this page.

    Requirement:
    Remote patch management and endpoint security software installed by ModSquad

    All interested parties will receive a response within two weeks.

    About ModSquad:
    ModSquad is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, Zendesk, and Topps, to name a few. We bring companies closer to their customers than ever before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting ModSquad's expertise to work. With experienced Mods available in 50+ languages in 70+ countries, we’re your squad for the digital world. Visit us at modsquad.com.

    Individuals seeking employment at ModSquad are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.